This profile has been claimed by the business owner or representative.
Extended Stay America - Chicago - Skokie
- Hotels
- Skokie, IL
About this business
Location details
5211 Old Orchard Rd., Skokie, IL, 60077, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Tommy was amazing!!
Business response:
Dear Melissa, Thank you for your kind words about our staff. We are delighted that Tommy made such a positive impression during your stay. At Extended Stay America, we are committed to delivering excellent service, and we are glad he contributed to making your experience memorable. We look forward to welcoming you back soon for another great stay!Sincerely,Hotel Management
Tommy, at the front desk was very nice and helpful!
The shower head was broken and hanging. Other than that a very nice stay.
Business response:
Dear James, Thank you for reviewing your stay at Extended Stay America. We are glad you had an overall pleasant stay. We apologize for the shower head issue and will ensure it is addressed promptly. Your feedback is important to us, and we look forward to welcoming you back for an even better experience in the future.Sincerely,Hotel Management
No pans and pots provided as mentioned in the website. Also no room service to clean or take out our trash for 3nights that we stayed.
Business response:
Dear Modupe, Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the lack of kitchenware and room service during your stay. We understand how frustrating this must have been, especially when expectations from the website were not met. Your experience highlights areas where we need to improve, and we are actively reviewing our processes to ensure better service and clearer communication with our guests. We truly value your input and hope you will consider giving us another chance in the... read more
Frequently asked questions about Extended Stay America - Chicago - Skokie
How is Extended Stay America - Chicago - Skokie rated?
Extended Stay America - Chicago - Skokie has a 3.4 star rating with 2,601 reviews.
When is Extended Stay America - Chicago - Skokie open?
Extended Stay America - Chicago - Skokie is open now. It will close tomorrow at 12:00 a.m.