Extended Stay America - Chicago - Skokie

Business response:

Dear Sonia, We sincerely apologize for any inconvenience you experienced during your stay. While we strive to maintain high standards of cleanliness and comfort, we understand that our property may not have met your expectations on this occasion. Please know that we take your feedback seriously and will address the issues you have mentioned to ensure a better experience for our future guests. Thank you for bringing these concerns to our attention, and we hope to have the opportunity to welcome you back in the future for an i... read more

Business response:

DearChef, We are delighted you enjoyed your stay at Extended Stay America. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to Chicago.Sincerely,Hotel Management 

Business response:

Dear Cesar, Thank you for being our guest and sharing a positive review of your recent stay. We're thrilled you found your stay at Extended Stay America enjoyable! Your satisfaction is our priority, and it's fantastic you had a favorable experience with us. We look forward to welcoming you back for another excellent stay soon!Sincerely,Hotel Management 

Business response:

Dear M, Thank you for choosing Extended Stay America and sharing your review. We love to read that you rested well in our comfortable accommodations and our service met your expectations. Thank you for recommending us to fellow online travelers, and we hope you will make us your home the next time you are in this area.Sincerely,Hotel Management