This profile has been claimed by the business owner or representative.
Extended Stay America - Chicago - Skokie
- Hotels
- Skokie, IL
About this business
Location details
5211 Old Orchard Rd., Skokie, IL, 60077, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Love the stay
The room was kind of disappointing. We found a dog bone under the recliner chair, and it was no small bone. Also, the kitchen counter and table had some sticky stuff on it. I admit, it was tough to get off but we were able to remove it with a bit of elbow grease. Also, the drain in the kitchen sink was pretty dirty, probably grease because it was kind of brown. The toilet water pressure must have been low because TP didn't going down everytime. (We ended up using a hanger a couple of times to finally get it down.) And, the t... read more
Business response:
Dear Guest, Thank you for your recent stay at our hotel. We appreciate you taking the time to post your review, as we genuinely value our guest's comments and opinions. We were sorry to read you had several issues during your stay, and we are grateful for your patience. We would like an opportunity to show you the hospitality for which we are known, and we hope you will return the next time your travels bring you this way.Sincerely,Hotel Management
Meh, overpriced for what you get. Outdated. It is what it is. Kitchen had no silverware or plates. My friend’s room had 3 guests and she went downstairs to get a towel for 3rd guest, they said there was only a 2 limit. My friend went to a local store and bought towels. The same worker only gave her 1 key and she asked for 2 he basically made an excuse why he couldn’t but I was offered 2 keys and I was by myself.
Business response:
Dear Erica, Thank you for taking the time to share about your stay. We are always excited to receive positive comments from our guests. We take all critiques seriously and use them as motivation to improve our guests' experience. We know that this stay may not have been the best, but we are hopeful for another opportunity to welcome you back for the exceptional hospitality for which we are known. We hope to have another chance to welcome you on a future visit.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Skokie
How is Extended Stay America - Chicago - Skokie rated?
Extended Stay America - Chicago - Skokie has a 3.4 star rating with 2,602 reviews.
When is Extended Stay America - Chicago - Skokie open?
Extended Stay America - Chicago - Skokie is open now. It will close tomorrow at 12:00 a.m.