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Extended Stay America - Chicago - Skokie
- Hotels
- Skokie, IL
About this business
Location details
5211 Old Orchard Rd., Skokie, IL, 60077, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The front desk staff is rarely at the desk and there is no bell or anyway to get their attention.
Business response:
Thank you for being our guest. We're sorry for the inattentive service you received from our associates and the inconvenience you had due to it. We have discussed your feedback with our staff to make sure they are more diligent with their efforts moving forward. We hope to have another chance to show you our true hospitality the next time you return to this area. Sincerely, Hotel Management
It was old I wasn’t thrilled with the smells and the cleanliness.
Business response:
Thank you for evaluating your stay. We apologize for the cleanliness and odor issues you encountered while you were here. We take these concerns seriously and place great emphasis on maintaining a clean and healthy environment for all of our guests. Your feedback has been relayed to our housekeeping team, and we will make sure steps are taken so this doesn't happen again. Please consider giving us another opportunity to provide you with the exceptional experience you deserve. Sincerely, Hotel Management
very affordable and customer services was great and love the kitchen net
Business response:
Thank you for staying with us and for posting your kind remarks about Extended Stay America. It is lovely to read you not only enjoyed our friendly service and well-equipped kitchen, but you found us to be a great value.It was a pleasure having you stay with us, and we hope you will choose us again. Sincerely, Hotel Management
Staff was friendly & helpful. Room was comfortable & included nice kitchenette. Price was excellent!
Business response:
David, thank you for making Extended Stay America a part of your travel plans. We are glad our comfortable room along with the courteous service added to the enjoyment of your stay and that you felt all of this was available at a great price to you. Your comments are highly appreciated, and we look forward to serving you again soon. Sincerely, Hotel Management
Great stay, great quick attentive staff, only wish there was a pool and/or gym.
Business response:
Thank you for being our guest at Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We look forward to sharing your kind comments with them. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Skokie
How is Extended Stay America - Chicago - Skokie rated?
Extended Stay America - Chicago - Skokie has a 3.4 star rating with 2,471 reviews.
When is Extended Stay America - Chicago - Skokie open?
Extended Stay America - Chicago - Skokie is open now. It will close tomorrow at 12:00 a.m.