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Extended Stay America - Chicago - Skokie
- Hotels
- Skokie, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
5211 Old Orchard Rd., Skokie, IL, 60077, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Convenient location, bare bones services, I expected real cream for my coffee, not powdered non dairy packets.
Business response:
David, thank you for being our guest at Extended Stay America. It’s a pleasure to know you found our location ideal for your needs and had a pleasant stay with us. However, we are sorry we missed meeting some of your expectations. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Business response:
Janelle, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
If you plan to stay here as an extended, long term stay, remember to bring your kitchen. There are no dishes, cutlery, pans, etc. The 'grab-n-go' breakfast is a granola bar. However, one does get to choose between the brash cinnamon raisin or classic honey. There is a laundry room (bring quarters). There are vending machines. There is a large closet. The iron works. The bed is comfortable. The pillows are not comfortable (bring your own). There is no pen in the room, so remember a pen as well. There is no coffee pot in the ... read more
Business response:
Thanks for evaluating your visit to our hotel. Although you liked most aspects of our hotel, we apologize that we didn’t explain our kitchenware policy to you upon arrival. Kindly note, to ensure cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. We will be sure our front office team communicates this more clearly going forward. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
I had trouble with the Wi-Fi, and the front desk person showed me how to use it. Kind of complicated. The refrigerator was leaking a little bit underneath. The microwave but Ins did not work, but I am Magine I had trouble with the Wi-Fi, and the front desk person showed me how to use it. Kind of complicated. The refrigerator was leaking a little bit underneath. The microwave buttons did not work, but I manage to get it to work.
Business response:
Mick, thanks for sharing your feedback online. Although you liked certain aspects of our hotel, we apologize for the maintenance issue in your room which impacted your stay. Your feedback is discussed with the concerned team for review and action. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management
Clean and convenient but no complimentary extras - e.g. paltry breakfast, biggest complaint it’s $25 per pet per night fee especially when rooms are only cleaned once a week or when guest leaved
Business response:
Pam, thank you for being our guest. Although you liked your well-kept room as well as our ideal location, we are sorry we missed meeting your expectations and that you were unhappy with our hotel policy. We hope the positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management
Fantastic It was great
Business response:
Thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
breakfast is too simple, only coffee and muffin, eat at your room. no dishes at your room. room itself is big and clean, no room service every day.....
Business response:
Oleg, thank you for being our guest at Extended Stay America. We're glad overall you had a pleasant time with us, but we're sorry for the inconvenience you had due to our hotel policy. Please know,to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the rooms. Also, to respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly basis, although we are always happy ... read more
Lame soap. Didn’t lather. Small lobby and entrane looked sketchy.
Business response:
Thank you for evaluating your stay with us. We're sorry for not meeting some of your expectations and for the inconvenience you had due to it.It was good to have you here, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Skokie
How is Extended Stay America - Chicago - Skokie rated?
Extended Stay America - Chicago - Skokie has a 4.2 star rating with 1,323 reviews.
When is Extended Stay America - Chicago - Skokie open?
Extended Stay America - Chicago - Skokie is open now. It will close tomorrow at 12:00 a.m.