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Extended Stay America - Chicago - Skokie
- Hotels
- Skokie, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
5211 Old Orchard Rd., Skokie, IL, 60077, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Disappointing Stay We only needed to stay the night on the way to the airport for an early morning flight. We had 2 double beds, enough room for 4, but only received one glass in the bathroom, bar soap with no shampoo and 2 bath towels. Both on arrival as well as departure, there was no one at the front desk and we had to yell for service. We called for a wake up call and never received it. The only good thing was the small continental breakfast on the way out.
Business response:
Thank you for taking the time to share your comments. We strive to consistently deliver exceptional service, so we apologize that you had a disappointing experience with us. We have shared your feedback with the staff members and steps have already been taken to prevent these mistakes from being repeated in the future. We truly hope you will give us another chance to prove that we are committed to providing outstanding guest service. Sincerely, General Manager
Very good Great place. loby is small with couple chairs for sitting.
Business response:
Alaa, thank you for sharing your experience at Extended Stay America - Chicago - Skokie. We are glad to know you enjoyed your time here and your overall visit was pleasant. We value your feedback and hope to have the opportunity to host you again soon. Sincerely, General Manager
The hotel room had a poor smell The breakfast was poor. There was no daily room service
Business response:
Thank you for sharing your review, Although you liked our courteous associates, I am sorry for the cleanliness issue you experienced in your room. I would like to mention since we are an extended stay property, we provide housekeeping service to guests who stay eight or more nights; however, this service is always available upon request for an additional fee. I have shared your concerns with the respective teams in an effort to improve our service and facilities. We hope you will consider us again the next time you visit thi... read more
Great hotel. Great view and clean room. Glad the room had microwave
Business response:
Thanks for taking the time to share your perfect feedback. We are delighted to know you loved your well-equipped room and were blown away by the beautiful view it provides. It was a pleasure of hosting you at Extended Stay America - Chicago - Skokie, and we look forward to serving you again soon. Sincerely, General Manager
IT WAS VERY NICE..CLEAN, QUIET AND OUR DOG LOVED THE COMFY BED
Business response:
Wow - Kenneth, thanks for the awesome feedback. We are delighted to know you thoroughly enjoyed your time while you were here and that our facilities and service were to your satisfaction. It was a pleasant hosting you at Extended Stay America - Chicago - Skokie, and we look forward to welcoming you again soon. Sincerely, General Manager
Great little hotel w/ amazing staff Was hesitant at first. My fiancé is use to 4 & 5 star hotels. We were trying to save some and book last minute. Luckily we found this place. It's a small hotel 3 floors. Staff were absolutely amazing and nice. Free coffee and had grab and go breakfast. Stayed in queen studio. It was a nice room. Comfy bed, overall a great time and we will definitely stay here again in the future. Thank you
Business response:
Thank you for being our guest. We're so glad we lived up to your expectations and that you and your fiancé thoroughly enjoyed your stay with us. Our goal is to provide an exceptional experience for each guest, so your comments will be shared with the team and we will recognize them for their great work. Thanks again, and we look forward to welcoming you both at Extended Stay America - Chicago - Skokie again. Sincerely, General Manager
Convient to shopping and nice restaurants. Great stay. Will come back next trip, close to highway.
Business response:
Thank you for writing such a wonderful review of our hotel. We appreciate your nice comments about our convenient location close to highway and variety of restaurants and shopping. All of us here at Extended Stay America - Chicago - Skokie look forward to seeing you again. Sincerely, General Manager
Ball trip to Wrigley Great place to stay. Staff were excellent and very helpful. Very friendly.
Business response:
Joe, thank you for including Extended Stay America - Chicago - Skokie in your travel plans. We are glad to know you enjoyed your time with us and that our outstanding hospitality left you with a great impression. We appreciate you recommending us online and hope to be your hotel of choice every time you visit our area. Sincerely, General Manager
We stay here every time we come to the area. It meets our expectations.
Business response:
Thank you for making Extended Stay America - Chicago - Skokie your home away from home. There is no better compliment than a guest who keeps coming back time after time! We're so glad you continue to enjoy our hospitality. It is always a pleasure to have you as our guest, and we look forward to your next stay! Sincerely, General Manager
Frequently asked questions about Extended Stay America - Chicago - Skokie
How is Extended Stay America - Chicago - Skokie rated?
Extended Stay America - Chicago - Skokie has a 4.2 star rating with 1,454 reviews.
When is Extended Stay America - Chicago - Skokie open?
Extended Stay America - Chicago - Skokie is open now. It will close tomorrow at 12:00 a.m.