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Extended Stay America - Chicago - Skokie
- Hotels
- Skokie, IL
About this business
Location details
5211 Old Orchard Rd., Skokie, IL, 60077, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Barbara, thank you for your review. Your total satisfaction is always our top priority, and we are sorry we failed to deliver that. We hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management
Business response:
Chris, thank you for rating your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable experience for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
Business response:
Chris, we can’t thank you enough for the perfect rating of Extended Stay America. Our entire staff strives to provide an exceptional experience for each guest, and we are delighted to see we succeeded in making this happen for you. We look forward to being of your service again whenever you are back here. Sincerely, Hotel Management
Decent stay-decent price Good place to stay to take the train into Chicago. Didn't need lots of accommodations as we were rarely there except to sleep. Worked fine.
Business response:
William, thanks for the wonderful feedback. We are glad to read you had a relaxing stay and that you had an enjoyable stay. It was a pleasure knowing you were satisfied with the facilities we offer, and we would love to welcome you back soon. Sincerely, Hotel Management
Business response:
Brian, thank you for your kind rating of Extended Stay America. It’s great to see our service and facilities were to your satisfaction which made your stay pleasant. We hope you will make us your home again in the future. Sincerely, Hotel Management
Overall my stay here was nice. The only problem was when the smoke alarm went off early Wednesday morning and no one from the staff alerted us as to whether we had to evacuate or not. Turned out that another guest had burnt some toast in their room.
Business response:
Thank you for the review of Extended Stay America. It makes us happy to know that we were able to deliver a pleasant stay to you. Having said that, we sorry for the false fire alarm and regret the inconvenience it caused. We appreciate your business and hope to have you as our guest again. Sincerely, Hotel Management
Business response:
John, thanks for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was perfect in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Basic but nice Older facility with very plain room and amenities, basically a bed, a couple of cheap tables and chairs, a bathroom... but a nice little kitchen with full size refrigerator and lots of storage. Breakfast is "grab and go," meaning coffee, commercially prepackaged muffins and breakfast bars. Service was really good; friendly and quick.
Business response:
Thank you for staying with us. We are glad you had a pleasant time here and that you liked our courteous service. That being said, we are sorry for not meeting some of your expectations. We value your feedback as it will help us improve our facilities moving forward. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Skokie
How is Extended Stay America - Chicago - Skokie rated?
Extended Stay America - Chicago - Skokie has a 3.4 star rating with 2,471 reviews.
When is Extended Stay America - Chicago - Skokie open?
Extended Stay America - Chicago - Skokie is open now. It will close tomorrow at 12:00 a.m.