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Extended Stay America - Chicago - Woodfield Mall
- Hotels
- Schaumburg, IL
About this business
Location details
1200 American Ln., Schaumburg, IL, 60173, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
nice htl close for the shoppings we came in much earlier than usual , but we can checked in under the help of the staff of the hotel.
Business response:
It is so rewarding to read that you had an excellent stay with us. Thank you for your comments. It is satisfying to read how much you enjoyed our location near much to do in the area. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Good sleep It was annoying to need to ask for all the utensils for the kitchenette. Bed was comfortable but needed more pillows. Breakfast was disappointing.
Choosing another hotel next time There was an issue that management would not correct. Maintenance came in room while we were seeing the sights, to check the lock on the door. They turned off AC and TV. The front desk said this was normal. The breakfast is coffee and muffins or cereal bars from the cabinet. Will not stay at this hotel chain again
Business response:
Thank you for sharing your experience. Please accept my apology that your issue was not corrected. We will harder to make sure guests issues are resolved promptly. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.
The guy at the front desk was friendly and professional...we had a few laughs here and there when he was processing my info. The room is clean and the beds were comfortable.
Business response:
Thank you for sharing your experience. I am pleased to see you were treated well at our front desk and that the condition of your room was to your liking. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
I booked this 30 mins prior to arrival on a Saturday night. I was able to check in at 1am. Awesome!
chicago Vacation
Frequently asked questions about Extended Stay America - Chicago - Woodfield Mall
How is Extended Stay America - Chicago - Woodfield Mall rated?
Extended Stay America - Chicago - Woodfield Mall has a 3.4 star rating with 1,565 reviews.
When is Extended Stay America - Chicago - Woodfield Mall open?
Extended Stay America - Chicago - Woodfield Mall is open now. It will close tomorrow at 12:00 a.m.