Extended Stay America - Chicago - Woodfield Mall

Business response:

Roseline, thank you for being our guest at Extended Stay America - Chicago - Woodfield Mall. Our goal is to make your stay as comfortable as possible and to assist you in any way, so we are glad we accomplished this while you were here. We appreciate your kind rating. Please come back and see us again soon. Sincerely, General Manager 

Business response:

Gina, thank you for taking the time to write a review about your exceptional stay at Extended Stay America - Chicago - Woodfield Mall. We are thrilled to read that you loved our helpful associates and your clean room. We appreciate you recommending us online and hope to have you back with us soon. Sincerely, General Manager 

Business response:

Thank you for taking the time to share your rating. We are glad you had a pleasant stay overall, but apologize if we missed meeting all your expectations. We hope to see you again in the future. Sincerely, General Manager 

Business response:

Mahendra, thank you for choosing Extended Stay America - Chicago - Woodfield Mall, and we are pleased you enjoyed your time with us. We also appreciate your observation and have taken a note of it. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager 

Business response:

Thank you for including us in your travel plans. It’s nice to know you liked our convenient location, but we're sorry our hotel did not meet your expectations. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. Until those plans are approved, our goal is to deliver the best service of any hotel in the area. It was good to have you here, and we hope you will give us another chance to provide you with a much better experience. Sincerely, General M... read more

Business response:

Mohammed, thank you for choosing to stay with us. We are so happy you had a fantastic business trip and our location was perfect for your visit. It was a pleasure having you as our guest, and we hope to see you again whenever your travels bring you the area. Sincerely, General Manager 

Business response:

Anya'e, thank you for taking the time to share your rating. We are glad you had a pleasant stay overall, but apologize if we missed meeting all your expectations. We hope to see you again and have the opportunity to make your next visit perfect in every respect. Sincerely, General Manager 

Business response:

Jennifer, thank you for your fantastic rating! We're pleased you stayed at Extended Stay America - Chicago - Woodfield Mall and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, General Manager 

Business response:

Rebecca, thank you for being our guest at Extended Stay America - Chicago - Woodfield Mall. We appreciate you giving us a nice rating and are glad you were overall pleased with your experience with us. Thanks for your business. We hope to see you again soon. Sincerely, General Manager