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Extended Stay America - Cincinnati - Blue Ash - Kenwood Road
- Hotels
- Blue Ash, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
11145 Kenwood Rd., Blue Ash, OH, 45242, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Looks newer on the inside than it does on the outside so don't be deceived staff is very friendly and accommodating great convenient location There's even a cinema and bar grill Across the street gas station next door other restaurants nearby lots of other hotels in the area nice business district
Business response:
We are delighted you chose Extended Stay America as your home while visiting our city, and we thank you for mentioning our ideal location! It was a pleasure having you as our guest, and we hope we will be your first choice when you return to explore more of our wonderful city. Sincerely, Hotel Management
I enjoyed myself Very convenient and comfortable
Business response:
Shatara, thank you for choosing Extended Stay America and for your fantastic review. We are glad to know you were impressed with our location and that you had a great time with us. Thank you again for staying with us, we appreciate your business! Sincerely, Hotel Management
Business response:
Kevin, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Bed was comfortable enough. Housekeeping is scheduled one unannounced time a week during stay. One can pick up towels or sheets at front desk. Bath is poorly designed. No vanity or flat counter. Pedestal sink with rounded top surfaces. Only a small shelf hanging above toilet at about 7 foot level. Advertised breakfast consists of coffee and muffins and generally runs short before advertised cut-off time. Likely won't spend nine days there again.
Business response:
Thank you for being our guest. Although you liked our comfortable beds, we are sorry for not meeting all of your expectations. Your feedback in regard to the grab-and-go breakfast offerings has been shared with our brand leaders to determine new choices. Also, your feedback will be used as a training tool to improve our service and facilities moving ahead. We hope to host you back in the future so that we can provide you with a much better experience. Sincerely, Hotel Management
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
It was a easy location to find from one I entered the lobby the staff was most helpful and courteous was able to answer questions i had about the area was even please to print me copies of some street areas of stores i was looking for without asking any other questions again was very attentive and was very professional
Business response:
Thank you for taking the time to share your impressions of our hotel. We are pleased to know that the service you received was exceptional, and we appreciate you highlighting this in your review. It was a pleasure having you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Great budget friendly stay The front desk staff was super helpful and friendly. Upon arriving, it was late and there was loud music playing. We were there for youth basketball, so that wasn't uncommon. Our first room was dirty with hair on the bed. You could tell the sheets were not changed. The front desk attendant promptly changed our room. We were only there for one night. I probably would not want to stay longer, but it definitely met our needs and budget.
Business response:
Amanda, thank you for being our guest at Extended Stay America. It’s a pleasure to know you were happy with our affordable rates and were impressed by the service provided by our courteous associates. However, we are sorry for the cleanliness issue you had in your initial room. We have asked our housekeeping team to be more diligent going forward. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
It’s always a great stay
Business response:
Chelsea, thank you for returning to Extended Stay America. There is no better compliment than a guest who keeps coming back time after time! We are so glad you continue to enjoy our hospitality. We value your feedback and look forward to your next stay. Sincerely, Hotel Management
We were in town for a horror convention. This hotel was so much cheaper than the one we previously decided on, and it met every one of our expectations! It was clean, staff was friendly, the building was well taken care of, and our room had hardwood floor which we enjoyed! Our only disappointment was the bathroom. It’s a walk in shower. We were hoping for a tub to soak in after a long day at the con. I’ll still rate this hotel 5/5 nonetheless and we’ll definitely be back when we’re in town again! Thank you!
Business response:
Thank you for staying at Extended Stay America. We are delighted to know you loved our well-kept property and that you also appreciated the great service delivered by our associates. We appreciate your feedback and look forward to your future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cincinnati - Blue Ash - Kenwood Road
How is Extended Stay America - Cincinnati - Blue Ash - Kenwood Road rated?
Extended Stay America - Cincinnati - Blue Ash - Kenwood Road has a 4.2 star rating with 800 reviews.
When is Extended Stay America - Cincinnati - Blue Ash - Kenwood Road open?
Extended Stay America - Cincinnati - Blue Ash - Kenwood Road is open now. It will close tomorrow at 12:00 a.m.