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Extended Stay America - Cincinnati - Blue Ash - Kenwood Road
- Hotels
- Blue Ash, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
11145 Kenwood Rd., Blue Ash, OH, 45242, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I requested an early check in, was traveling overnight for work and they will not let me check in. I had to sleep in my car for 6 hours before the check I time.
Business response:
We are sorry for not able to accommodate your needs for early check-in. This issue has been discussed with our team, and we are taking measures to correct them. We are glad you chose us, and we hope you will stay with us again the next time you are in the area. Sincerely, Hotel Management
Room had a smell to it, looks like this place is occupied by several migrate workers.. BBQ and loud music in the parking lot..
Business response:
Thank you for the feedback. We are sorry for the odor and noise issue you encountered during your visit. We wish we would have had an opportunity to make this right for you while you were here, so your stay would have been better. On a positive note, we are happy you had an overall comfortable stay. Thank you again, and we hope to make it up to you in the future. Sincerely, Hotel Management
wonderful as always! thank you
Business response:
Taylor, it was our pleasure having you as our guest at Extended Stay America, and thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and our facilities and service were to your satisfaction. We look forward to sharing your positive feedback with our team. Please visit with us again the next time you are in the area. Sincerely, Hotel Management
Conditions ok, but not what was expected for cost The lights over bed did not work. Called "O: and was told to plug it in the wall. That proved to be a challenge because was on the wall behind bed, and required a disabled person to get off the bed and back into his wheelchair. Then the mattresses were pushed away from the wall so that the cord could be plugged. Also, plug-ins for cell phones were not near the bed.
Business response:
Barbara, thank you for your review. We're glad to know overall you had a pleasant time with us, but we're sorry for the inconvenience you had in your room. We assure you that we have shared your feedback with our team to remind them our main goal is to provide outstanding customer care to our guests. We hope you will give us another chance to provide you with the hospitality for which we are known on your next visit through this area. Sincerely, Hotel Management
Great room for the price. Gentleman who checked us in was personable and friendly
Business response:
Thank you for the excellent review of Extended Stay America. We're thrilled to know you found us to be a great value and that you were impressed with the wonderful service provided by our front desk associate. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
No reason to go elsewhere Every time I have visited Cincinnati I always get a room at one of the Extended Stay America Hotels , either the one on Kenwood Road or the other Extended Stay America hotel that I can get a reservation for a room at for at least 2 nights . I am in Cincinnati once a month for Atleast 2 nights sometimes I have to stay 3 nights and I have only stayed at the Extended Stay America Hotels and I have been very pleased with every visit. I have no complaints.
Business response:
Judith, thank you for letting us know your stay at Extended Stay America was exceptional, and for being our loyal guest. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cincinnati - Blue Ash - Kenwood Road
How is Extended Stay America - Cincinnati - Blue Ash - Kenwood Road rated?
Extended Stay America - Cincinnati - Blue Ash - Kenwood Road has a 4.2 star rating with 779 reviews.
When is Extended Stay America - Cincinnati - Blue Ash - Kenwood Road open?
Extended Stay America - Cincinnati - Blue Ash - Kenwood Road is open now. It will close tomorrow at 12:00 a.m.