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Extended Stay America - Cincinnati - Blue Ash - Kenwood Road
- Hotels
- Blue Ash, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
11145 Kenwood Rd., Blue Ash, OH, 45242, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
would have like a little more selection on breakfast
Business response:
Thank you for posting your review of Extended Stay America. We are glad you had an overall great stay. We will share your feedback with our breakfast team for future additions and hope you will stay with us again the next time you visit the city. Sincerely, Hotel Management
Convience, friendlness of staff, price in that area!
Business response:
Thank you for choosing Extended Stay America four your stay. We are glad you loved our friendly staff and had a great stay. It is our goal to deliver great value at a fair price, and we like hearing that we have accomplished just that. It was a pleasure having you as our guest, and we look forward to serving you again soon. Sincerely, Hotel Management
Small shower and sink, no mirrors and no garbage can other than in the bathroom. Only 2 bath towels, and breakfast was not good
Business response:
Thank you for posting a review of your stay. Although you had an overall comfortable stay, we are sorry for not meeting your expectations regarding the bathroom-amenities. We also apologize our breakfast offerings were not appealing to you. We will make a note of these things and will share it with the appropriate teams to ensure a better experience going forward. We do hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
This property and our room was perfect for a 14-day visit back home to see family located all around Butler County. It was also less than 5 minutes from one of my company's offices, which allowed me to work part-time while in town to save vacation time. It's less than 5-minutes from I-275/I-75. The parking lot was well lit and felt very safe. The staff and other residents were all very friendly throughout our stay. The decor was updated and the price was very reasonable. We would definitely stay here again!
Business response:
We are flattered by your very kind review of Extended Stay America. We are delighted to know you were overwhelmed not only with our outstanding hospitality and convenient location but also with the value we offer. We will share your compliments with the team. We look forward to hosting you again soon. Sincerely, Hotel Management
Convent location! One of my only complaints, low water pressure and not feeling clean after showering
Business response:
Thank you for reviewing Extended Stay America. We are glad you were able to stay here and take advantage of all that our area has to offer. It was great to read that our hotel was just right for your needs. We have alerted our maintenance team about the shower, and they will check the water pressure. We appreciate your feedback and look forward to accommodating you in the future! Sincerely, Hotel Management
I requested an early check in, was traveling overnight for work and they will not let me check in. I had to sleep in my car for 6 hours before the check I time.
Business response:
We are sorry for not able to accommodate your needs for early check-in. This issue has been discussed with our team, and we are taking measures to correct them. We are glad you chose us, and we hope you will stay with us again the next time you are in the area. Sincerely, Hotel Management
Room had a smell to it, looks like this place is occupied by several migrate workers.. BBQ and loud music in the parking lot..
Business response:
Thank you for the feedback. We are sorry for the odor and noise issue you encountered during your visit. We wish we would have had an opportunity to make this right for you while you were here, so your stay would have been better. On a positive note, we are happy you had an overall comfortable stay. Thank you again, and we hope to make it up to you in the future. Sincerely, Hotel Management
wonderful as always! thank you
Business response:
Taylor, it was our pleasure having you as our guest at Extended Stay America, and thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and our facilities and service were to your satisfaction. We look forward to sharing your positive feedback with our team. Please visit with us again the next time you are in the area. Sincerely, Hotel Management
Conditions ok, but not what was expected for cost The lights over bed did not work. Called "O: and was told to plug it in the wall. That proved to be a challenge because was on the wall behind bed, and required a disabled person to get off the bed and back into his wheelchair. Then the mattresses were pushed away from the wall so that the cord could be plugged. Also, plug-ins for cell phones were not near the bed.
Business response:
Barbara, thank you for your review. We're glad to know overall you had a pleasant time with us, but we're sorry for the inconvenience you had in your room. We assure you that we have shared your feedback with our team to remind them our main goal is to provide outstanding customer care to our guests. We hope you will give us another chance to provide you with the hospitality for which we are known on your next visit through this area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cincinnati - Blue Ash - Kenwood Road
How is Extended Stay America - Cincinnati - Blue Ash - Kenwood Road rated?
Extended Stay America - Cincinnati - Blue Ash - Kenwood Road has a 4.2 star rating with 800 reviews.
When is Extended Stay America - Cincinnati - Blue Ash - Kenwood Road open?
Extended Stay America - Cincinnati - Blue Ash - Kenwood Road is open now. It will close tomorrow at 12:00 a.m.