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Extended Stay America - Cincinnati - Blue Ash - Kenwood Road
- Hotels
- Blue Ash, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
11145 Kenwood Rd., Blue Ash, OH, 45242, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
amenities for kitchen were lacking on this 3 day stay
Business response:
We are pleased to see you enjoyed your stay with us. To ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites, and our team gladly delivers them to your suite. Your feedback is appreciated, and we will remind our front desk to communicate this more clearly going forward. It was our pleasure accommodating you, and we look forward to seeing you again! Sincerely, Hotel Management
Stay was nice and manager is great Stay was nice Front desk manager name Lois is awesome she’s very caring for her clients and very organized when you need anything and bring the circumstances to her she will do anything that she possibly can to help resolve it .
Business response:
Casmen, thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was a great one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Shawn, thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was a great one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Looks newer on the inside than it does on the outside so don't be deceived staff is very friendly and accommodating great convenient location There's even a cinema and bar grill Across the street gas station next door other restaurants nearby lots of other hotels in the area nice business district
Business response:
We are delighted you chose Extended Stay America as your home while visiting our city, and we thank you for mentioning our ideal location! It was a pleasure having you as our guest, and we hope we will be your first choice when you return to explore more of our wonderful city. Sincerely, Hotel Management
I enjoyed myself Very convenient and comfortable
Business response:
Shatara, thank you for choosing Extended Stay America and for your fantastic review. We are glad to know you were impressed with our location and that you had a great time with us. Thank you again for staying with us, we appreciate your business! Sincerely, Hotel Management
Business response:
Kevin, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Bed was comfortable enough. Housekeeping is scheduled one unannounced time a week during stay. One can pick up towels or sheets at front desk. Bath is poorly designed. No vanity or flat counter. Pedestal sink with rounded top surfaces. Only a small shelf hanging above toilet at about 7 foot level. Advertised breakfast consists of coffee and muffins and generally runs short before advertised cut-off time. Likely won't spend nine days there again.
Business response:
Thank you for being our guest. Although you liked our comfortable beds, we are sorry for not meeting all of your expectations. Your feedback in regard to the grab-and-go breakfast offerings has been shared with our brand leaders to determine new choices. Also, your feedback will be used as a training tool to improve our service and facilities moving ahead. We hope to host you back in the future so that we can provide you with a much better experience. Sincerely, Hotel Management
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cincinnati - Blue Ash - Kenwood Road
How is Extended Stay America - Cincinnati - Blue Ash - Kenwood Road rated?
Extended Stay America - Cincinnati - Blue Ash - Kenwood Road has a 4.2 star rating with 779 reviews.
When is Extended Stay America - Cincinnati - Blue Ash - Kenwood Road open?
Extended Stay America - Cincinnati - Blue Ash - Kenwood Road is open now. It will close tomorrow at 12:00 a.m.