This profile has been claimed by the business owner or representative.
Extended Stay America - Cincinnati - Blue Ash - Kenwood Road
- Hotels
- Blue Ash, OH
About this business
Location details
11145 Kenwood Rd., Blue Ash, OH, 45242, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
A Weekend Getaway Very nice stay at the Extended Stay. Refrigerator, cook top, microwave. Coffee in the morning, great! Shower was a little small, but the water was hot. Very quiet and relaxing. Front desk person was very nice. Thank you
Business response:
Priscilla, thank you for choosing the Extended Stay America. We are pleased to know how much you liked your room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
Business response:
Nikia, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Meh No shampoo in room or blow dryer. I had to go to front desk to request one. Only enough towels for 1 person to shower 1 time. Again, had to request more towels.
Business response:
Thank you for staying with us. We are glad you had a pleasant visit, but we are sorry that you were unhappy with our hotel policies and regret any inconvenience it caused. We appreciate you being our guest and hope to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management
Business response:
Victoria, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect stay. Please give us a chance to provide you a much better stay in the near future. Sincerely, Hotel Management
Veenas rating Service good. I checked in at midnight nd there was a representative to attend. Would prefer to use if more discounts are offered
Business response:
Veena, thank you for staying at Extended Stay America. We are glad you had a nice time with us and that you liked the courteous service provided by our front desk staff. Thanks again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Great location! Warm and inviting staff! Check in process was super easy and fast.
Business response:
Thanks for the nice feedback. We strive to provide our guests outstanding hospitality, and your compliments serve as encouragement to all of us. It was a pleasure to have you as our guest, and we hope to be your hotel of choice next time you are in this area. Sincerely, Hotel Management
My stay here was quiet and comfortable.
Business response:
Tracy, thank you for letting us know we met your expectations for an absolutely perfect stay at Extended Stay America! We enjoyed having you as our guest and hope to have the opportunity of welcoming you back on a future visit. Sincerely, Hotel Management
We will not stay here again. I pulled back the sheet, there was a long black hair in the bed. I made a request to completely change the bed, from the mattress cover to the sheets and bed spread. This location does not serve breakfast, pastries and coffee, no tea or fruit.
Business response:
Thank you for staying at our hotel and for sharing your comments. We appreciate feedback such as yours, as it helps us to improve our service. We are sorry we were less than perfect in providing a wonderful, memorable stay. Your concerns are being shared with the team in an effort to earn your perfect rating next time. We would love another chance to welcome you so we can provide you with the outstanding service you should certainly expect from us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cincinnati - Blue Ash - Kenwood Road
How is Extended Stay America - Cincinnati - Blue Ash - Kenwood Road rated?
Extended Stay America - Cincinnati - Blue Ash - Kenwood Road has a 3.3 star rating with 1,429 reviews.
When is Extended Stay America - Cincinnati - Blue Ash - Kenwood Road open?
Extended Stay America - Cincinnati - Blue Ash - Kenwood Road is open now. It will close tomorrow at 12:00 a.m.