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Extended Stay America - Cincinnati - Blue Ash - Kenwood Road
- Hotels
- Blue Ash, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
11145 Kenwood Rd., Blue Ash, OH, 45242, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for your fantastic rating! We're pleased you stayed at Extended Stay America - Cincinnati - Blue Ash - Kenwood Road and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, General Manager
Business response:
Thank you for your visit. We are glad to see you had an overall good stay, but I am sorry for failing to meet all of your expectations. It was good to have you here, and we hope you will give us another chance to provide you with a better stay experience. Sincerely, General Manager
Business response:
Terry, We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America - Cincinnati - Blue Ash - Kenwood Road. Sincerely, General Manager
Business response:
Sherry, we appreciate you taking the time to share your nice rating with fellow travelers online. Thank you for choosing us, and we hope to welcome you back to Extended Stay America - Cincinnati - Blue Ash - Kenwood Road. Sincerely, General Manager
Cool Cool
Business response:
Rachel, thank you so much for the terrific rating regarding your visit to Extended Stay America - Cincinnati - Blue Ash - Kenwood Road. Making sure that each guest's stay is flawless is what we strive for every day, and your recognition of our efforts goes a long way in motivating us to do even better. We hope you are already planning another trip our way. Sincerely, General Manager
No impression at all. The tub water in the toilet is very sticky. There is no dinning room for breakfast. It had breakfast, but even no milk was served.
Business response:
Kensen, please accept our apologies for the issues you experienced during your stay. We are sorry our breakfast selection did not meet your expectations. I have also shared your feedback with my housekeeping team to prevent such issues going forward. I encourage you to try us again in the near future. I am confident you will enjoy a better stay. Sincerely, General Manager
Fire at motel. At about 5 am, we were awakened by the smoke and fire alarm. We evacuated our room and spent several hours in the parking lot. I feel that our stay was affected by this as we were planning on staying maybe until check out. The smell of the smoke caused us to pack up and leave then.
Business response:
Kathy, Thank you for being our guest and for your feedback. We're sorry your sleep was disturbed by the fire alarm, and the inconvenience of an evacuation. We are never happy when the alarm sounds because it either means our guests are in potential danger or their sleep is interrupted unnecessarily. We're thankful the alarm during your visit was a false alarm and there were no injuries or loss of life, as has been the case in other late-night hotel fires. Once again, we offer our apologies for the inconvenience this caused. ... read more
Business response:
Thank you for taking the time to share your kind rating about your stay with us. We are glad you enjoyed your visit and that our facilities and service were to your satisfaction. We hope Extended Stay America - Cincinnati - Blue Ash - Kenwood Road will be your first choice every time you visit this area. Sincerely, General Manager
Clean but lacking Rooms had kitchens but no dishes. No ice machine. No coffee pot in room as stated.
Business response:
We are pleased to see your overall visit was pleasant and you liked our clean facilities. With that said, I apologize for the inconvenience you had with our in-room amenities. To ensure cleanliness of kitchenware, our brand require us to make these items available at the front desk rather than leaving them in the suites, and our team gladly delivers them to your suite. Your feedback is appreciated, and we will remind our staff to communicate this more clearly at the time of check-in. It was our pleasure accommodating you, an... read more
Frequently asked questions about Extended Stay America - Cincinnati - Blue Ash - Kenwood Road
How is Extended Stay America - Cincinnati - Blue Ash - Kenwood Road rated?
Extended Stay America - Cincinnati - Blue Ash - Kenwood Road has a 4.2 star rating with 779 reviews.
When is Extended Stay America - Cincinnati - Blue Ash - Kenwood Road open?
Extended Stay America - Cincinnati - Blue Ash - Kenwood Road is open now. It will close tomorrow at 12:00 a.m.