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4630 Creek Rd., Blue Ash, OH, 45242, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Business response:
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Business response:
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There was no internet when we arrived. It seems that they has a heavy rain that lasted a short time and took out their internet. Other hotels had internet but not here. The poor guy behind the desk was working there by himself trying to serve guests and on hold with the internet providers to get the internet back. What I did like was that the room did not have rugs, compared to the other places we stayed where it looked dirty old carpets. We did find 3 bags of chips in a drawer and left them there, We would stay there again.
Business response:
Thank you
We stayed 5 nights at this location during a road trip to see some friends. The location of it in relation to the activities we chose to do was definitely good - about 25 minutes to the zoo, aquarium, and even less to the Kenwood Towne Center mall. We loved having the kitchenette, especially the fridge, which is why we opted for a hotel like the Extended Stay. However, there was NOT A THING else supplied in the kitchenette area. No pots or pans, silverware, nothing. That seemed at odds with the theme of "extended stay," and ... read more
Business response:
Dear Laura, Thank you for taking the time to share your feedback about your recent visit. We are glad you enjoyed your stay overall, but we understand that there were some areas where we fell short of your expectations. We apologize for any potential miscommunication regarding our kitchenware policy. To ensure cleanliness for every guest, we keep the dishware at our front desk, and our team is happy to deliver it to the guest's suite upon request. Your concerns hold significant importance for us, and we appreciate your candi... read more
The staff was very courteous, and the room was clean. What I didn't like was the bed and blankets. The bed was so hard I had a hard time sleeping. There wasnt enough blankets and you didn't have any more.
Business response:
Thank you
Business response:
Thank you!
We stayed one night on July 4th, mainly because it is close to the Firework display in the Summit Park. The breakfast is simple, but for the price, we recommend it if you visit this area and prefer to stay in an affordable hotel with acceptable conditions.
Business response:
Dear XUEPENG, Thank you for choosing Extended Stay America! We are glad our location was convenient for everything you planned to do on this visit. We're so happy you had such a comfortable visit with us and that you could take advantage of our complimentary breakfast. We are glad this was perfect for getting your day started right! Your kind recommendations are appreciated, and we hope to have the opportunity to host you again whenever you return to the city. Sincerely,Hotel Management
I will stay again.
Business response:
Dear Takeila, We are pleased you had an energizing and fulfilling stay at Extended Stay America and that our attention to detail helped elevate your visit. It is lovely to know that we will be your home every time you visit the city. Thank you for the generous review.Sincerely,Hotel Management
No pool No pool breakfast was mini muffins instant oatmeal coffee no real milk for coffee or oatmeal
Business response:
Thank you
Extended Stay America - Cincinnati - Blue Ash - Reed Hartman has a 3.4 star rating with 1,574 reviews.
Extended Stay America - Cincinnati - Blue Ash - Reed Hartman is closed now. It will open on Monday at 8:30 a.m.