This profile has been claimed by the business owner or representative.
Extended Stay America - Cincinnati - Covington
- Hotels
- Covington, KY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
650 W. 3rd St., Covington, KY, 41011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great hotel, poor internet service The only disagreeable part of our stay was the internet access. It wouldn't work properly and I was told that I would need to contact customer support. I was busy on business and didn't have time for that so I managed without it. The site was offering a better internet speed for additional cost. Other hotels I've stayed at did not make me pay an additional cost for proper internet service.
Business response:
Thank you for staying at Extended Stay America. We are pleased you were overall satisfied with your stay with us. That being said, we are sorry for not meeting your expectations in regard to our internet service. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
My boyfriend and I needed a hotel to stay the night for a concert in the Covington area and it was absolutely perfect!! I would definitely recommend! The hotel is nice and clean and the staff are very friendly! Its in a very convenient area with alot of fast food/small restaurant areas within walking distance.
Business response:
Thanks for the awesome feedback. We are thrilled to know our location was perfect for your trip and that you were satisfied with our top-notch service and facilities. We appreciate you recommending Extended Stay America and look forward to welcoming you back soon. Sincerely, Hotel Management
Awesome..... Everything was great & cozy .... The room were so comfortable & clean , relaxing too. The bed were extremely soft , comfortable .
Business response:
Men' te, thank you for taking the time to share your wonderful review. It feels so good to know you liked the cleanliness of your room and that you had a great night’s sleep in your cozy bed. We appreciate you for being a guest at Extended Stay America and hope to see you again soon. Sincerely, Hotel Management
Stripped down but clean and the price was right. The hotel was very clean and new. The only ice machine was on the 1st floor. Most rooms had no glasses or even plastic cups, but they could be requested at the desk. There were no hairdryers in the room, but you could get one at the front desk. Teh free breakfast was coffee and muffins and granola bars - which was fine for our group.
Business response:
Mary, thank you for taking the time to share your review with us. We are glad you overall enjoyed your stay and that our facilities and service were to your satisfaction. We hope to be your first choice every time you visit this area. Sincerely, Hotel Management
Sufficient for purpose. Wasn’t extraggavent but tidy. Staff was informative.
Business response:
Thank you for the review. We are glad you overall enjoyed your stay and that our facilities and service were to your satisfaction. We hope Extended Stay America will be your first choice every time you visit this area. Sincerely, Hotel Management
CLOSE TO THE NEWPORT AQUARIUM We had been invited to a wedding to a in Cincinnati, Ohio. The reception was to be at the Newport Aquarium. We found this property to be quite affordable and close to the the Aquarium. Since we just needed a place to spend the night, we were not concerned with a lack of a pool. Our room had been recently remodeled and included a kitchen. The room was clean and was great for our overnight stay.
Business response:
Jim, thank you for taking the time to evaluate your stay. We are happy to know that you liked our affordable rates and convenient location. However, we are sorry that you were unhappy with our breakfast offerings. We hope this did not overshadow your otherwise positive stay with us and that you will choose us again in the future. Sincerely, Hotel Management
Staff is wonderful- very responsive and helpful. We found the bathroom had not been cleaned and called the front desk. Someone came up right away and went the extra mile to clean it - very friendly and prompt. I don't think the incident reflects the hotel at all - the bathroom was just overlooked - it happens I suppose but the hotel personnel responded right away and were all wonderful. Quiet rooms, comfortable. Would stay there again.
Business response:
It's so nice to read this positive review of your visit to Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so while you were here. Your comments have been shared with the team, and they were very appreciative of your recognition. We look forward to your next stay! Sincerely, Hotel Management
Business response:
Frank, thank you for your visit. We are glad to see you had an overall good stay but apologize for failing to meet some of your expectations. It was good to have you here, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Easy walk to Mainstruess which has great bars, restaurants shops and people.
Business response:
Katie, thanks for the excellent feedback. We are thrilled to read you liked our convenient location which is closed to many restaurants and other spots of interest. Our entire team has appreciated you for recognizing their efforts in your review. On behalf of everyone here at Extended Stay America, we invite you to stay with us again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cincinnati - Covington
How is Extended Stay America - Cincinnati - Covington rated?
Extended Stay America - Cincinnati - Covington has a 4.2 star rating with 1,051 reviews.
When is Extended Stay America - Cincinnati - Covington open?
Extended Stay America - Cincinnati - Covington is open now. It will close tomorrow at 12:00 a.m.