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Extended Stay America - Cincinnati - Florence - Turfway Rd.
- Other
- Florence, KY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
7350 Turfway Rd., Florence, KY, 41042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
Excellent for price
Property and rooms were clean. Good luggage carts. Lillian and Amanda, at the front desk, were friendly, helpful and professional. Beds are comfortable. Linens clean and soft. Hot water maintained at temperature, and did not fluctuate.
Business response:
Dear Guest, Thank you for choosing Extended Stay America for your recent accommodation. We are dedicated to providing our guests with a comfortable and pleasing atmosphere; therefore, we love that you had a good stay and were impressed with the service. Your compliments on the front desk staff, Lillian and Amanda are shared with joy. We are pleased to accommodate you and look forward to another opportunity to welcome you back soon. Sincerely, Hotel Management
Freeway in the room Place was clean nothing special, breakfast was coffee. The odd numbered rooms face the freeway and the second floor is even with the road. If you like loud traffic all night long this is the place to stay. Not for me
Business response:
Dear Guest, Thank you for your feedback. We understand that traffic noise can be disruptive, and we apologize for the inconvenience this caused during your stay. Additionally, we will share your valuable input regarding our breakfast offerings with our leadership team to explore opportunities for improvement. Thank you once again for sharing your thoughts, and we hope to have the chance to provide you with a better experience in the future.Sincerely,Hotel Management
The easy acess to pretty much the wgole tri-state area. The staff are very nice and professional. Interior renovations would help tremendously, and a pool would be very nice.
About what I expected for the price Overall the place is what you can expect for the price. All of the common areas need a good wiping off or paint touchup. Maybe even run the vacuum. The place just looks unkept. The check in process was OK except for listening to the clerk talk with another another long term guest who had his CAT on a leash with him and was hanging around the check in area. We are not all animal lovers but I kept my feelings to myself. Getting off the elevator we were overwhelmed with the smell of marijuana... read more
Business response:
Dear Guest, Thank you for sharing your feedback with us. We sincerely value your insights, as they are instrumental in highlighting areas for improvement. We apologize for any issues you experienced, particularly regarding the cleanliness of the common areas and the check-in process, as well as any discomfort you may have encountered during your stay. Your comments have been communicated to our team for prompt review and action. We look forward to the opportunity to enhance your experience in the future.Sincerely,HotelManage... read more
They used too much scent cleaner in hallway. Very strong.
Business response:
Dear Guest, Thank you for choosing to stay with us and for sharing your review. We hope you had a pleasant stay overall. We strive to provide a comfortable and pleasant environment for all our guests, and your comfort is of great importance to us. Feedback like yours is instrumental in this process, offering us insight into certain areas. It was our pleasure to host your visit, and we hope to see you soon.Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cincinnati - Florence - Turfway Rd.
How is Extended Stay America - Cincinnati - Florence - Turfway Rd. rated?
Extended Stay America - Cincinnati - Florence - Turfway Rd. has a 4.2 star rating with 1,254 reviews.
When is Extended Stay America - Cincinnati - Florence - Turfway Rd. open?
Extended Stay America - Cincinnati - Florence - Turfway Rd. is closed now. It will open on Sunday at 12:00 a.m.