Extended Stay America - Cincinnati - Florence - Turfway Rd.

Business response:

Dear Regina, Thank you for your positive review. We are pleased to learn you had an enjoyable experience at Extended Stay America. Our commitment to maintaining a clean environment is paramount, and it is rewarding to know that our efforts made a positive impression. Your feedback is invaluable and motivates us to continue delivering exceptional service. We look forward to the opportunity to welcome you again in the future.Sincerely,Hotel Management 

Business response:

Dear Cathy, Thank you for choosing to stay with us. We apologize for any inconvenience during your breakfast experience. Your feedback is valuable, and we will work diligently to ensure a consistently satisfying breakfast for all our guests. Thank you for bringing this to our attention. We hope you stay with us again the next time you visit our city.Sincerely,Hotel Management 

Business response:

Dear Stacia, Thank you for selecting Extended Stay America for your recent stay. We are committed to providing our guests with a comfortable and memorable experience. It is rewarding to know that we met your expectations and that you found our services to be of great value. We would be honored to have the opportunity to host you again in the future and sincerely hope to welcome you back soon.Sincerely,Hotel Management