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Extended Stay America - Cincinnati - Florence - Turfway Rd.
- Other
- Florence, KY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
7350 Turfway Rd., Florence, KY, 41042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
Did not have coffee in room. No cups in room for water. Staff was very nice and helpful.
Business response:
Dear Carina,Thank you for your feedback. We are glad that you found our staff to be friendly and helpful. We apologize for the inconvenience regarding the coffee and cups in the room. Your comments are important to us, and we will review our inventory and amenities to meet guest needs better. We appreciate your input and hope to have the opportunity to enhance your experience in the future.Sincerely,Hotel Management
Great
Business response:
Dear Krystal, Thank you for your feedback! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we’re glad we met your expectations. We appreciate your positive comments and look forward to welcoming you back to Extended Stay America for another excellent stay.Sincerely,Hotel Management
Staff was great an it was clean
Meh... Standard extended stay. Quite run down. In dire need of a renovation. Water smelled funny. Pillows where sub par. Staff were excellent though.
Business response:
Dear Howard, Thank you so much for sharing your experience with us! We are grateful for your kind words about our staff. However, we want to extend our sincere apologies for not doing so in the areas you outlined. Your feedback has been noted, and we are currently implementing corrective measures within the relevant departments to prevent similar occurrences in the future. We look forward to the possibility of your return, allowing us the opportunity to provide you with an improved experience.Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cincinnati - Florence - Turfway Rd.
How is Extended Stay America - Cincinnati - Florence - Turfway Rd. rated?
Extended Stay America - Cincinnati - Florence - Turfway Rd. has a 4.2 star rating with 1,173 reviews.
When is Extended Stay America - Cincinnati - Florence - Turfway Rd. open?
Extended Stay America - Cincinnati - Florence - Turfway Rd. is closed now. It will open on Sunday at 12:00 a.m.