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7350 Turfway Rd., Florence, KY, 41042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
Comfortable bed and quiet area
Business response:
Dear Guest, Thank you for your valuable feedback. We are pleased that you found the bed comfortable and the atmosphere relaxing. Our objective is to ensure that all guests experience the highest level of comfort and relaxation, and we are delighted to know we met this standard during your visit. We look forward to the opportunity to host you again for another rejuvenating stay at Extended Stay America in the near future. Sincerely, Hotel Management
Good I have stayed here a few time. Staff is always friendly
Business response:
Dear Guest, Thank you for choosing Extended Stay America as your home away from home. We are dedicated to creating a comfortable environment for all our guests, and we are delighted to hear that you appreciated our friendly service. It was a privilege to have you with us, and we look forward to the opportunity to welcome you back in the near future. Sincerely, Hotel Management
It’s close to lots of dining and shopping. Super clean, quiet, and the staff is incredibly friendly and helpful.
Business response:
Dear Guest, Thank you very much for your kind feedback regarding your experience at Extended Stay America! We’re delighted that you enjoyed the convenience of being close to dining and shopping. It’s wonderful to know that the pleasant atmosphere and the demeanor of our staff enhanced your stay. We look forward to welcoming you back on your next visit to the area! Sincerely, Hotel Management
It’s a good hotel
Business response:
Dear Guest, Thank you for choosing Extended Stay America for your recent visit to the city and for taking the time to share your comments. Our team was so pleased to learn you enjoyed your stay, found your suite comfortable, and our service friendly and professional. Thank you for being our guest, and we look forward to seeing you in the future! Sincerely,Hotel Management
We had three rooms one room smelled terrible windows wouldn’t even open to air out. No
Business response:
Dear Guest, Thank you for your feedback. We sincerely apologize that one of the rooms did not meet expectations and for the discomfort caused. Your concerns have been noted and forwarded to the appropriate team to ensure improvements are made. We trust that the remainder of your stay was enjoyable, and we eagerly anticipate the opportunity to welcome you back in the near future. Sincerely, Hotel Management
Pleasant Surprise I was actually pleasantly surprised by the hotel. My stay with anotherr hotel chain in this price range did not go this well.
Extended Stay America - Cincinnati - Florence - Turfway Rd. has a 3.7 star rating with 1,760 reviews.
Extended Stay America - Cincinnati - Florence - Turfway Rd. is closed now. It will open on Sunday at 12:00 a.m.