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Extended Stay America - Cleveland - Airport - North Olmsted
- Hotels
- North Olmstead, OH
About this business
Location details
24851 Country Club Blvd., North Olmstead, OH, 44070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
More spaces but Bed Bugs IT has more space and looks wise awesome. bed is old and not good and have itches looks like bed bugs are there.
I had a problem with the bathroom door not closing properly and the response time was great. Within 30 minutes they removed the door and replaced it with a different one. Good job staff and maintenance.
Business response:
Thank you for choosing to stay with us at Extended Stay America. We're delighted to know our associates were able to resolve the problem to your satisfaction attentively and that you had a pleasant time while you were here. We appreciate the recognition of our efforts and look forward to welcoming you back. Sincerely, Hotel Management
a pleasant stay :) Other than the refrigerator being a little noisy My room was very clean and comfortable. Overall, my stay was very pleasant and I would recommend this hotel to others as well as another stay for myself.
Business response:
Doris, thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are happy you enjoyed your stay at our hotel. We are also glad you liked your spotless, comfortable room. We appreciate your recommendation and hope to welcome you again soon. Sincerely, Hotel Management
I enjoyed my stay. The only thing is that there could be some improvement on the quality of the cable services.
Business response:
Thank you for being our guest at Extended Stay America. We're glad to know you had a pleasant time while you were here. We appreciate your feedback regarding our cable services as we are continuously looking for ways to improve. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
I dont like the fact that pets are allowed to stay in any room and are welcome. Not everyone can deal with pets. Some by choice others due to allergies/health issues.
Business response:
Thank you for your review. We're disappointed you had an unpleasant stay. Kindly note, we work hard to provide the best and cleanest environment for all of our guests. This involves deep cleaning our rooms after our 4-legged guests stay or a long term guest stays so the suites will be allergen-free and fresh smelling for our guests. Although we do have suites which are designated for pets to minimize allergy issues for other guests, there are times we need to place a guest in another room. Hopefully, we will have the opportu... read more
Business response:
Any specific feedback would be appreciated.
This hotel was good because it was not expensive. But with a low cost came low amenities. It did not have any of the basics: no hair dryer, no iron, no ice bucket. And even though it had the small kitchen area, it didn't even automatically come with dishes and utensils (although they were apparently available from the front desk). It was clean, but dated.
Business response:
Thank you for choosing our hotel. We are pleased you liked the value we offer and overall had a pleasant visit. However, we are sorry you were unhappy with our kitchenware policy and regret you were unaware of our in-room amenities. Please know, items such as hairdryers and other bath amenities are kept at the front desk and are complimentary. We hope to have another opportunity of welcoming you back in the future for a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cleveland - Airport - North Olmsted
How is Extended Stay America - Cleveland - Airport - North Olmsted rated?
Extended Stay America - Cleveland - Airport - North Olmsted has a 3.4 star rating with 1,603 reviews.
When is Extended Stay America - Cleveland - Airport - North Olmsted open?
Extended Stay America - Cleveland - Airport - North Olmsted is open now. It will close tomorrow at 12:00 a.m.