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Extended Stay America - Cleveland - Airport - North Olmsted
- Hotels
- North Olmstead, OH
About this business
Location details
24851 Country Club Blvd., North Olmstead, OH, 44070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I dont like the fact that pets are allowed to stay in any room and are welcome. Not everyone can deal with pets. Some by choice others due to allergies/health issues.
Business response:
Thank you for your review. We're disappointed you had an unpleasant stay. Kindly note, we work hard to provide the best and cleanest environment for all of our guests. This involves deep cleaning our rooms after our 4-legged guests stay or a long term guest stays so the suites will be allergen-free and fresh smelling for our guests. Although we do have suites which are designated for pets to minimize allergy issues for other guests, there are times we need to place a guest in another room. Hopefully, we will have the opportu... read more
Business response:
Any specific feedback would be appreciated.
This hotel was good because it was not expensive. But with a low cost came low amenities. It did not have any of the basics: no hair dryer, no iron, no ice bucket. And even though it had the small kitchen area, it didn't even automatically come with dishes and utensils (although they were apparently available from the front desk). It was clean, but dated.
Business response:
Thank you for choosing our hotel. We are pleased you liked the value we offer and overall had a pleasant visit. However, we are sorry you were unhappy with our kitchenware policy and regret you were unaware of our in-room amenities. Please know, items such as hairdryers and other bath amenities are kept at the front desk and are complimentary. We hope to have another opportunity of welcoming you back in the future for a much better experience. Sincerely, Hotel Management
Very close to walmart, freeway & Airport. Very welcoming, i loved my stay
Business response:
Ron, thank you for the glowing review of Extended Stay America. We're thrilled to know our location close to WalMart, freeway, and the airport worked well for you and that you enjoyed your time with us. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cleveland - Airport - North Olmsted
How is Extended Stay America - Cleveland - Airport - North Olmsted rated?
Extended Stay America - Cleveland - Airport - North Olmsted has a 3.4 star rating with 1,620 reviews.
When is Extended Stay America - Cleveland - Airport - North Olmsted open?
Extended Stay America - Cleveland - Airport - North Olmsted is open now. It will close tomorrow at 12:00 a.m.