Extended Stay America - Cleveland - Airport - North Olmsted

Business response:

Ivan, we are pleased to see your stay was a great one and thanks for your 4-star rating. All of us at Extended Stay America, look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thanks for being our guest. Although you liked certain aspects of our hotel, we apologize for the cleanliness issue you observed in the hallways and your feedback is shared with the housekeeping team to review and action. We hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management 

Business response:

James, thank you for your generous rating of Extended Stay America. We are delighted to read that you had a good stay and enjoyed all that we have to offer. We hope you give us the opportunity to host you again on your next visit. Sincerely, Hotel Management 

Business response:

Thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management 

Business response:

Thank you for choosing to stay at Extended Stay America. We are glad to know you had a good time here and were satisfied with most aspects of your stay. Please know kitchenware such as for your suite is also available and kept at the front desk to ensure cleanliness. Your feedback is appreciated, and we will be sure our front desk communicates this more clearly going forward. We hope this didn’t overshadow your otherwise great stay and that you will choose us again in the future. Sincerely, Hotel Management 

Business response:

Kristen, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management 

Business response:

Shannon, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your perfect rating and hope to see you again soon. Sincerely, Hotel Management 

Business response:

Robert, thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management