Extended Stay America - Cleveland - Airport - North Olmsted

Business response:

Rachel, thank you for being our guest. We know how important it is to start your day off right with a good breakfast, so we are sorry our complimentary grab-and-go breakfast didn't live up to your expectations. We have shared your feedback with the appropriate team regarding food and beverage selections at our hotel. It was our pleasure hosting you, and we hope you will give us another opportunity to serve you better in the future. Sincerely, General Manager 

Business response:

Thank you for choosing Extended Stay America- Cleveland - Airport - North Olmsted. We are pleased to know how much you liked your guest room and the courteous service we provide. We appreciate your business and hope to welcome you back soon. Sincerely, General Manager 

Business response:

Thank you for being our valued guest. It’s our pleasure knowing you loved our location and enjoyed being with us. We hope to welcome you back soon at Extended Stay America - Cleveland - Airport - North Olmsted. Sincerely, General Manager 

Business response:

We appreciate you taking the time to share your nice rating of Extended Stay America - Cleveland - Airport - North Olmsted. Thank you for choosing us, and we hope to see you again in the future. Sincerely, General Manager 

Business response:

Thank you for being our guest at Extended Stay America - Cleveland - Airport - North Olmsted. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, General Manager 

Business response:

Margaret, thank you for sharing your feedback. I am sorry for not meeting your expectations in regard to our grab-and-go breakfast and have shared your concerns with my food & beverage team for any future improvements. I truly regret the inconvenience you had and hope you will consider us again the next time you are in this area. Sincerely, General Manager 

Business response:

Thank you for posting your kind review of Extended Stay America - Cleveland - Airport - North Olmsted. We are pleased to read that you liked our helpful associates and convenient location which was perfect for your needs. We hope you will plan on staying with us again in the future. Sincerely, General Manager 

Business response:

Thank you for taking the time to share your review. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager 

Business response:

Randal, thank you for choosing to stay with us and taking the time to give your complimentary rating. We work hard to make sure our guests enjoy every aspect of their stay, so reviews such as yours tell us that we are succeeding. Thank you again for your business. We look forward to your next stay at Extended Stay America - Cleveland - Airport - North Olmsted. Sincerely, General Manager