This profile has been claimed by the business owner or representative.
Extended Stay America Hotel Cleveland - Airport - North Olmsted is located at 24851 Country Club Blvd, North Olmsted, OH. This business specializes in Hotels & Motels.
24851 Country Club Blvd., North Olmstead, OH, 44070, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Don't expect breakfast I generally like to pick hotels when on the road with my kids that have a free breakfast-it makes getting moving so much easier. The included breakfast included granola bars and THAT IS IT! There was no water and even worse no coffee. I would have asked someone if they could get more but no one was to be found for 20 minutes. Finally I just left and purchased breakfast for my 3 hungry kids down the road.
Business response:
Thank you for choosing our hotel and for your review. We are extremely sorry that our breakfast offerings were not to your liking. We will be sure to share your feedback with the concerned team as we plan any changes to the same. We regret the inconvenience caused and hope to have the opportunity to serve you better in the future. Sincerely, General Manager
Vacation No Continental Breasfast as explained on the services offering. Housekeeping each seven they in which I did not any during my staying there. Towels or all other as utencils you have to get it at the front desk. They said on front desk to me that the do not offer Continental Breasfast and when you called them they in other to not make a credit to the reservation the said that to go breakfast is the Continental Breasfast. To go area to small. No tables. Also the utencils they gave me were duties and old. No computer w... read more
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager
The breakfast is "grab and go" style. No place to sit and there are muffins and granola bars only. Not easy with young kids
Business response:
Rachel, thank you for being our guest. We know how important it is to start your day off right with a good breakfast, so we are sorry our complimentary grab-and-go breakfast didn't live up to your expectations. We have shared your feedback with the appropriate team regarding food and beverage selections at our hotel. It was our pleasure hosting you, and we hope you will give us another opportunity to serve you better in the future. Sincerely, General Manager
Room was spacious, and hotel staff was exceptional in providing all comforts. The room was clean and smelled fresh.
Business response:
Thank you for choosing Extended Stay America- Cleveland - Airport - North Olmsted. We are pleased to know how much you liked your guest room and the courteous service we provide. We appreciate your business and hope to welcome you back soon. Sincerely, General Manager
Convenient location for shopping.
Business response:
Thank you for being our valued guest. It’s our pleasure knowing you loved our location and enjoyed being with us. We hope to welcome you back soon at Extended Stay America - Cleveland - Airport - North Olmsted. Sincerely, General Manager
Business response:
We appreciate you taking the time to share your nice rating of Extended Stay America - Cleveland - Airport - North Olmsted. Thank you for choosing us, and we hope to see you again in the future. Sincerely, General Manager
Business response:
Thank you for being our guest at Extended Stay America - Cleveland - Airport - North Olmsted. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, General Manager
There was no breakfast. Just coffee and some bars. I will not stay there again.
Business response:
Margaret, thank you for sharing your feedback. I am sorry for not meeting your expectations in regard to our grab-and-go breakfast and have shared your concerns with my food & beverage team for any future improvements. I truly regret the inconvenience you had and hope you will consider us again the next time you are in this area. Sincerely, General Manager
Close to family Close to shopping, airport and highway. Helpful staff.
Business response:
Thank you for posting your kind review of Extended Stay America - Cleveland - Airport - North Olmsted. We are pleased to read that you liked our helpful associates and convenient location which was perfect for your needs. We hope you will plan on staying with us again in the future. Sincerely, General Manager
Extended Stay America - Cleveland - Airport - North Olmsted has a 4.2 star rating with 1,053 reviews.
Extended Stay America - Cleveland - Airport - North Olmsted is open now. It will close tomorrow at 12:00 a.m.