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Extended Stay America - Cleveland - Airport - North Olmsted
- Hotels
- North Olmstead, OH
About this business
Extended Stay America Hotel Cleveland - Airport - North Olmsted is located at 24851 Country Club Blvd, North Olmsted, OH. This business specializes in Hotels & Motels.
Location details
24851 Country Club Blvd., North Olmstead, OH, 44070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
They are in the midst of a remodel. But staff difficult to locate when I needed them, no one around at counter when I went to check out. Room was clean, but bed was uncomfortable and had holes ripped in shower curtain. It was ok, but not worth what I paid in my opinion.
Business response:
Thank you for posting a review of our property. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we failed to exceed your expectations. As this hotel’s manager, I can assure you that I will coach our staff to make sure we are responding to guest needs in a timely manner as well as thoroughly inspecting rooms prior to guest arrivals. I really appreciate you bringing this to our attention. We hope that you will give us the opportunity to provide you with a better stay the next time y... read more
Fantastic hotel near anything you ever wanted Right across the street is a WalMart for anyone who wants to shop around a little bit during their stay. The hotel offered a free tiny grab-n-go breakfast along with pizza during dinner for "customer appreciation day". If you don't want their food you can go to any of the AMAZING and large variety of restaurants near by (I highly reccomend The Rail, Fatheads, Macaroni Grill, or Pennstation subs just to name a few). The hotel itself had a tiny kitchen that even had a sink and stov... read more
Great Location The staff were kind and welcoming. The hotel was kind of dated. New carpet and new mattresses are much needed. However, my room was clean and it was ok for a short stay in the area. The mall, other shopping centers, and many nice restaurants are nearby.
Business response:
Thank you for taking the time to write a review of your stay. We appreciate you letting us know that our hotel’s appearance was not up to standard. I’m pleased to let you know that our hotel will be undergoing a renovation towards the beginning of January. Still, I’m glad to read that you enjoyed our convenient location as well as our friendly customer service. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future!
Relaxing Pleasure
Business response:
Thank you so much for posting a review of our property. I am thrilled that we were able to accommodate your needs with a home away from home experience! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Nice place Only one thing, no transportation grom and to the airport, taxi is going to cost you $15, the night shift lady is very nice and courteous.
Our stay was not what we expected. The first night the fire alarm went off at 5 in the morning. The next night at 3:30 in the morning there was a disturbance across the hall. We have been trying to contact the manager for 3 days and still haven't been able to talk to her and she hasn't returned our calls. They told us that the people across the hall had a problem. Well you know what take outside instead of waking everyone up on the 1st. and 2nd. Floor. We were thereto relax. Very unacceptable.
Good enough for the night We were welcomed very warmly by the front desk. The room appeared clean. There was coffee in the morning for me. Hot chocolate and plenty of muffins and fruit for the kids!
Business response:
Thank you for your review. I am so pleased to read that we were able to provide you with a comfortable stay. I truly appreciate your comments about our friendly staff and our grab-and-go breakfast. Thank you again for posting your review. I do hope that you will return to our hotel again.
Frequently asked questions about Extended Stay America - Cleveland - Airport - North Olmsted
How is Extended Stay America - Cleveland - Airport - North Olmsted rated?
Extended Stay America - Cleveland - Airport - North Olmsted has a 4.2 star rating with 1,013 reviews.
When is Extended Stay America - Cleveland - Airport - North Olmsted open?
Extended Stay America - Cleveland - Airport - North Olmsted is open now. It will close tomorrow at 12:00 a.m.