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Extended Stay America Hotel Cleveland - Beachwood is located at 3820 Orange Pl, Beachwood, OH. This business specializes in Hotels & Motels and Other Lodging.
3820 Orange Pl., Orange, OH, 44122, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
The service was excellent, the staff were very nice. My room was well cleaned and set up. The bed wasn't very comfortable. Someone set off the fire alarm around 10:30pm, and the situation was handled efficiently. We were only outside for about 10 minutes. My room was at the end of the hall next to the door to the stairs and outside, which both were extremely loud. All in all, decent stay for one night.
Business response:
Dear Guest, Thank you for taking the time to share your experience. We are glad to hear that you received exceptional service from our team and that your room was well-prepared for your stay. We also appreciate you acknowledging that our associates managed the fire alarm situation efficiently. We value each of your feedback as it helps us identify areas for improvement, especially in enhancing our guest comfort. We are grateful for your understanding and hope to have the opportunity to welcome you back again! Sincerely, Hote... read more
Perfext
Business response:
Hello Bo, Thank you for your feedback! We're thrilled to hear that your experience was perfect. If you have any specific highlights or suggestions you'd like to share, we would love to hear them. Your insights help us continue to provide exceptional service to all our guests. We hope to welcome you back in the future for another perfect stay!
great
Business response:
Hello Zakiyyah,Thank you for your feedback! We're pleased to hear that you had a positive experience during your stay. If you have any additional comments or suggestions, we’d love to hear from you to help us enhance our services for future guests. We appreciate your support and hope to welcome you back soon!
Business response:
Hello Seriah,We're sorry to hear that your experience didn’t meet your expectations. We genuinely value your input, and would appreciate it if you could share more details directly with us. Please reach out to the hotel so we can address any concerns and improve future stays. Thank you for staying with us.
Very nice hotel Extended Stay is one of my all time go too since they are nationally located and reasonably priced. Depending on locations some can be more run down then others. This particular hotel is in the middle of upgrading and so far is looking nice. The elevator is close to the entrance door. They had luggage carts located right by the main door, which is always nice when first unloading vehicle. The breakfast is the basic coffee, oatmeal and packaged muffins. It’s not a great offering and is always delightful when t... read more
Business response:
Dear Guest, Thank you for being our guest and for your wonderful feedback! We’re honored to be your go-to choice nationwide and sincerely appreciate your patience during our ongoing upgrades. We’re glad the convenient elevator and luggage carts helped make your arrival smoother. While our breakfast offerings are modest, we’re happy to provide a complimentary start to your day. We look forward to welcoming you back to Extended Stay America as we continue enhancing our property. Sincerely, Hotel Management
Business response:
Hello Jeff,We’re thrilled to hear you had such a wonderful experience at our hotel! Your satisfaction is our top priority, and we hope to welcome you back soon for another great stay. Safe travels!
They had construction going on. The units seemed old.
Business response:
Hello Kirk,Thank you for sharing your feedback regarding your recent stay. We appreciate your understanding as we work to improve our facilities through ongoing renovations. Your comments about the units will be taken into consideration as we continue to enhance our guests' experience. We hope to welcome you back in the future to see the improvements firsthand.
Business response:
Dear Guest,We're thrilled to hear you had such a fantastic stay! Your satisfaction is our top priority, and we look forward to welcoming you back soon for another memorable experience.
It was mixed in with other hotels. Room was a little noisy!
Business response:
Hello Arthur,Thank you for providing your feedback on your recent stay. We understand that noise can be a concern, and we appreciate your comments as they help us to improve our guest experience. Our location does have various ambient sounds, and we strive to ensure that all our rooms are comfortable and enjoyable. We hope you enjoyed your time at the hotel otherwise, and we appreciate your insights.
Extended Stay America - Cleveland - Beachwood - Orange Place - South has a 4.1 star rating with 1,162 reviews.
Extended Stay America - Cleveland - Beachwood - Orange Place - South is open now. It will close tomorrow at 12:00 a.m.