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Extended Stay America - Cleveland - Beachwood - Orange Place - South
- Hotels
- Orange, OH
About this business
Extended Stay America Hotel Cleveland - Beachwood is located at 3820 Orange Pl, Beachwood, OH. This business specializes in Hotels & Motels and Other Lodging.
Location details
3820 Orange Pl., Orange, OH, 44122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice
Business response:
Hello Kristin,Thank you for your feedback! We're glad to hear that you had a positive experience during your stay. Your insights are valuable to us, and we hope to welcome you back soon for another enjoyable visit. Please let us know if there’s anything specific you'd like to share that could enhance future stays.
Amazing
Business response:
Hello Terrence,Thank you for your positive feedback! We are thrilled to hear that you had an amazing experience during your stay with us. Your satisfaction is very important to us, and we hope to welcome you back in the future for another exceptional visit. Please feel free to share any more thoughts or suggestions you may have.
I've stayed at this property before and it was fair. I was caught off guard by the hold on my card for incidentals that I was notified about during check in. The room was fair but I was not impressed by the old windows in the room that were cracked and had only one set of curtains which would allow anyone to see into the room. The heat unit couldn't be turned down, therefore we suffered being too hot all night long. The room temperature started at 75 and only dropped to 72 by morning. The tv was the most annoying part of the... read more
Business response:
Hello Kristel,Thank you for sharing your feedback regarding your recent stay. We understand that several aspects of your experience did not meet your expectations and appreciate your comments about the room conditions and inconveniences you faced. It's great to hear that you found the room clean, but we apologize for the discomfort you experienced with the heat and the TV remote. Your insights regarding the incidental hold and phone charges will be noted as we continuously strive to improve our guests’ experiences. Please fe... read more
The staff was professional and the room was comfortable and i
Business response:
Hello Niccole,Thank you for your feedback regarding your recent stay. We're pleased to hear that you found our staff professional and your room comfortable. Your input is valuable to us, and it helps us maintain the standards our guests expect. We appreciate your comments and encourage you to share any additional thoughts you may have about your experience.
The service was excellent, the staff were very nice. My room was well cleaned and set up. The bed wasn't very comfortable. Someone set off the fire alarm around 10:30pm, and the situation was handled efficiently. We were only outside for about 10 minutes. My room was at the end of the hall next to the door to the stairs and outside, which both were extremely loud. All in all, decent stay for one night.
Business response:
Dear Guest, Thank you for taking the time to share your experience. We are glad to hear that you received exceptional service from our team and that your room was well-prepared for your stay. We also appreciate you acknowledging that our associates managed the fire alarm situation efficiently. We value each of your feedback as it helps us identify areas for improvement, especially in enhancing our guest comfort. We are grateful for your understanding and hope to have the opportunity to welcome you back again! Sincerely, Hote... read more
Perfext
Business response:
Hello Bo, Thank you for your feedback! We're thrilled to hear that your experience was perfect. If you have any specific highlights or suggestions you'd like to share, we would love to hear them. Your insights help us continue to provide exceptional service to all our guests. We hope to welcome you back in the future for another perfect stay!
great
Business response:
Hello Zakiyyah,Thank you for your feedback! We're pleased to hear that you had a positive experience during your stay. If you have any additional comments or suggestions, we’d love to hear from you to help us enhance our services for future guests. We appreciate your support and hope to welcome you back soon!
Business response:
Hello Seriah,We're sorry to hear that your experience didn’t meet your expectations. We genuinely value your input, and would appreciate it if you could share more details directly with us. Please reach out to the hotel so we can address any concerns and improve future stays. Thank you for staying with us.
Very nice hotel Extended Stay is one of my all time go too since they are nationally located and reasonably priced. Depending on locations some can be more run down then others. This particular hotel is in the middle of upgrading and so far is looking nice. The elevator is close to the entrance door. They had luggage carts located right by the main door, which is always nice when first unloading vehicle. The breakfast is the basic coffee, oatmeal and packaged muffins. It’s not a great offering and is always delightful when t... read more
Business response:
Dear Guest, Thank you for being our guest and for your wonderful feedback! We’re honored to be your go-to choice nationwide and sincerely appreciate your patience during our ongoing upgrades. We’re glad the convenient elevator and luggage carts helped make your arrival smoother. While our breakfast offerings are modest, we’re happy to provide a complimentary start to your day. We look forward to welcoming you back to Extended Stay America as we continue enhancing our property. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cleveland - Beachwood - Orange Place - South
How is Extended Stay America - Cleveland - Beachwood - Orange Place - South rated?
Extended Stay America - Cleveland - Beachwood - Orange Place - South has a 4.1 star rating with 1,169 reviews.
When is Extended Stay America - Cleveland - Beachwood - Orange Place - South open?
Extended Stay America - Cleveland - Beachwood - Orange Place - South is open now. It will close tomorrow at 12:00 a.m.