Extended Stay America - Cleveland - Beachwood - Orange Place - South

Business response:

Hello Rodneeka,Thank you for your positive feedback regarding the cleanliness of your room. We take pride in maintaining high standards for our accommodations, and we’re glad to hear you appreciated that aspect of your stay. We hope to welcome you back for another visit in the future. Please consider sharing any other experiences you had during your time with us. 

Business response:

Hello Carl,Thank you for your positive feedback! We're delighted to hear that you had a great experience during your stay. Your compliments will be shared with our team, as they work hard to provide excellent service. We hope to welcome you back for another wonderful stay in the future. 

Business response:

Hello Ellen,Thank you for your feedback regarding your stay with us. We're pleased to hear that you found our staff to be courteous. Providing a welcoming atmosphere is very important to us. We hope to have the opportunity to welcome you back in the future for an even more enjoyable experience. 

Business response:

Hello Hovnan,We’re delighted to hear about your wonderful experience! Our team strives to provide exceptional service, and it’s great to know we met your expectations. We hope to welcome you back again soon for another memorable stay! 

Business response:

Hello Tanya,Thank you for sharing your feedback about the kitchen facilities. We're pleased to hear that you found them to be in good shape and functional during your stay. Your comments are valuable, and we will be sure to pass them along to the team. We appreciate your input and hope to welcome you back in the future for another enjoyable experience. 

Business response:

Hello Eric,Thank you for your kind words about our staff and the room! We strive to provide excellent service and accommodations for all our guests. Your feedback will definitely be shared with the team to continue inspiring great guest experiences. We hope to welcome you back in the future for another wonderful stay. 

Business response:

Hello Samuel,We are delighted to hear you had a wonderful experience with us! Your satisfaction is our priority, and we hope to welcome you back soon for another memorable stay. 

Business response:

Dear Guest, Thank you for your feedback. We are glad you were able to use the facilities as needed. We appreciate your comments and hope to provide a more comfortable experience for you in the future. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for choosing Extended Stay America and for your kind words. We are delighted you found the property clean, as maintaining a well-kept environment for our guests is always a top priority. We look forward to welcoming you back for another pleasant visit. Sincerely, Hotel Management