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Extended Stay America - Cleveland - Beachwood - Orange Place - South
- Hotels
- Orange, OH
About this business
Extended Stay America Hotel Cleveland - Beachwood is located at 3820 Orange Pl, Beachwood, OH. This business specializes in Hotels & Motels and Other Lodging.
Location details
3820 Orange Pl., Orange, OH, 44122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Quiet until night I believe there was a party
Business response:
Dear Mariah, Thank you for your feedback. We are glad to hear that you found the atmosphere quiet initially. However, we regret that your experience was disrupted by noise at night. We strive to provide a peaceful environment for all our guests and will address your comments to ensure that we better manage noise disturbances in the future. Your feedback is valuable, and we appreciate your understanding. We hope to have the opportunity to provide you with a more restful stay in the future.Sincerely,Hotel Management
plastic sheets and loud music at 6a were my only complaints
Business response:
Dear John, Thank you for your feedback! We’re glad you chose Extended Stay America for your stay. While we apologize for the noise and the issue with the sheets, we appreciate your input, as it helps us improve our services. We hope to provide you with a more comfortable experience during your next visit!Sincerely,Hotel Management
Check in was difficult. Rooms weren’t ready at listed time. Waited 30 minutes and front desk checked in someone who just walked up first.
Business response:
Dear Leroy,Thank you for taking the time to review our hotel. We love welcoming our guests and ensuring they have everything they need for a great stay, and we hope you had a pleasant time with us at our Extended Stay America. However, we are sorry for the delay in getting your suite upon arrival. Your valuable feedback has been shared with our team, and we will take every possible measure to ensure this does not happen again. We hope you will choose us again so we make a much better impression on a future stay.Sincerely,Hot... read more
I will be coming to stay again, thank you.
Good stay only thing I had an issue with was we only had an over sheet and a thin blanket to cover up with. But they did have a little cute kitchenette which was awesome.
Business response:
Dear Katrina, Thank you for sharing your thoughts. We're pleased you enjoyed the kitchenette and found it helpful. Your feedback about the bedding is appreciated and will help us improve our services. We hope to provide you with an even better experience on your next visit.Sincerely,Hotel Management
Pleasant staff The staff was extremely friendly and the room was clean. The only negative was the some of the other guests. The pot smell was heavy and unpleasant.
Business response:
Dear Guest, Thank you for your feedback. We're thrilled to hear you enjoyed our friendly staff and clean rooms at Extended Stay America. We're sorry to hear about the issue with other guests, and we appreciate you bringing this to our attention. We look forward to welcoming you back and ensuring a more enjoyable stay.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Cleveland - Beachwood - Orange Place - South
How is Extended Stay America - Cleveland - Beachwood - Orange Place - South rated?
Extended Stay America - Cleveland - Beachwood - Orange Place - South has a 4.1 star rating with 1,169 reviews.
When is Extended Stay America - Cleveland - Beachwood - Orange Place - South open?
Extended Stay America - Cleveland - Beachwood - Orange Place - South is open now. It will close tomorrow at 12:00 a.m.