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Extended Stay America - Cleveland - Beachwood - Orange Place - South
- Hotels
- Orange, OH
About this business
Extended Stay America Hotel Cleveland - Beachwood is located at 3820 Orange Pl, Beachwood, OH. This business specializes in Hotels & Motels and Other Lodging.
Location details
3820 Orange Pl., Orange, OH, 44122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Average at best.
The front desk staff were very helpful and accommodating.
Business response:
Dear Jennifer, We are delighted that our front desk team provided helpful service during your stay. Ensuring our guests feel supported and welcomed is a priority for us. Your kind feedback will be shared with our staff to acknowledge their efforts. We appreciate your recognition of their service and look forward to welcoming you back for another pleasant experience in the future. Thank you for taking the time to share your positive experience with us.Sincerely,Hotel Management
Okay
Business response:
Dear hickory, We are so pleased you had a great stay at our hotel. Providing an exceptional stay to every guest is what we strive for every day. Thank you for reviewing your time at Extended Stay America, and we hope to welcome you back soon for another enjoyable visit.Sincerely, Hotel Management
Quiet and public transport nearby.
There was a horrible strong odor (urine/dirty cat litter/something rotten) in the hallway, elevator, and lobby after the first night. The staff was friendly and apologetic, but I was surprised that it didnt seem like anything was being done to get rid of the odor.
Business response:
Dear Heather, Thank you for sharing your feedback. We apologize for the unsatisfactory experience you encountered during your stay. Cleanliness and guest comfort are paramount to us, and we regret any inconvenience caused. Please be assured that we take such matters seriously and have promptly addressed the issue with our team to eliminate the odor. We appreciate your recognition of our friendly and apologetic staff. Your feedback is invaluable, and we hope to have the chance to offer you a significantly improved stay in the... read more
The experience was enjoyable!
Business response:
Dear Brian, Thank you for your positive feedback about Extended Stay America! We are thrilled that you had an enjoyable experience with us. Guest satisfaction is our priority, and it is heartwarming that we have fulfilled this. We look forward to welcoming you back for another great stay!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Cleveland - Beachwood - Orange Place - South
How is Extended Stay America - Cleveland - Beachwood - Orange Place - South rated?
Extended Stay America - Cleveland - Beachwood - Orange Place - South has a 4.1 star rating with 1,124 reviews.
When is Extended Stay America - Cleveland - Beachwood - Orange Place - South open?
Extended Stay America - Cleveland - Beachwood - Orange Place - South is open now. It will close tomorrow at 12:00 a.m.