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Extended Stay America Hotel Cleveland - Beachwood is located at 3820 Orange Pl, Beachwood, OH. This business specializes in Hotels & Motels and Other Lodging.
3820 Orange Pl., Orange, OH, 44122, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
The staff was a little hard to understand . But it was a nice room.
Business response:
Dear Ravanna, We're pleased to hear that you enjoyed your room at Extended Stay America. We appreciate your feedback about our staff and will work on improving communication. Your comfort is important to us, and we hope to welcome you back for another pleasant stay.Sincerely,Hotel Management
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Average at best.
The front desk staff were very helpful and accommodating.
Business response:
Dear Jennifer, We are delighted that our front desk team provided helpful service during your stay. Ensuring our guests feel supported and welcomed is a priority for us. Your kind feedback will be shared with our staff to acknowledge their efforts. We appreciate your recognition of their service and look forward to welcoming you back for another pleasant experience in the future. Thank you for taking the time to share your positive experience with us.Sincerely,Hotel Management
Okay
Business response:
Dear hickory, We are so pleased you had a great stay at our hotel. Providing an exceptional stay to every guest is what we strive for every day. Thank you for reviewing your time at Extended Stay America, and we hope to welcome you back soon for another enjoyable visit.Sincerely, Hotel Management
Quiet and public transport nearby.
There was a horrible strong odor (urine/dirty cat litter/something rotten) in the hallway, elevator, and lobby after the first night. The staff was friendly and apologetic, but I was surprised that it didnt seem like anything was being done to get rid of the odor.
Business response:
Dear Heather, Thank you for sharing your feedback. We apologize for the unsatisfactory experience you encountered during your stay. Cleanliness and guest comfort are paramount to us, and we regret any inconvenience caused. Please be assured that we take such matters seriously and have promptly addressed the issue with our team to eliminate the odor. We appreciate your recognition of our friendly and apologetic staff. Your feedback is invaluable, and we hope to have the chance to offer you a significantly improved stay in the... read more
Extended Stay America - Cleveland - Beachwood - Orange Place - South has a 4.1 star rating with 1,126 reviews.
Extended Stay America - Cleveland - Beachwood - Orange Place - South is open now. It will close tomorrow at 12:00 a.m.