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Extended Stay America - Cleveland - Middleburg Heights
- Hotels
- Cleveland, OH
About this business
Location details
17552 Rosbough Blvd., Cleveland, OH, 44130, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for your feedback!
The front desk was very professional.
Business response:
Dear Joseph, Thanks for reviewing your recent stay at Extended Stay America. We're glad you had a positive experience with our front desk staff. Providing professional and attentive service is our top priority, and we appreciate your recognition. If there's anything else we can assist you with in the future, please don't hesitate to let us know. We hope to welcome you back for another enjoyable stay.Sincerely,Hotel Management
The kitchen was a plus
Business response:
Thank you for your valued review! We are glad you enjoyed your stay with us. We look forward to having you again soon!
Front desk personal, very helpful and always willing to help.
Business response:
Dear Jose, We appreciate your business and love exceeding your expectations. Thank you for recognizing our front desk department. Our entire staff is integral to our service, so thank you for complimenting our efforts. We hope to welcome you back soon to Extended Stay America.Sincerely,Hotel Management
As usual, easy, friendly check in. Clean and quiet.
Business response:
Thank you for your valued review! We are glad you enjoyed your stay and we look forward to seeing you soon!
Business response:
Thank you for your valued review! We are glad you enjoyed your stay and we look forward to seeing you soon!
Our hotel check in was somewhat slow. Receptionist was pretty quiet. Only one room key was working. Entered room and smelled of smoke for a NI. SMOKING room. Floors wee wet and slippery Out tv would turn in and only work manually. The remote was not working. Atheism’s smelled somewhat moldy while we showered. There was not fan for ventilation in bathroom. If we were to have stayed for more then o e night we would have had to look for another room.
Business response:
Spoke with Jennifer and she said her stay was okay, she will be back toward the end of May for another basketball tournament and will give us another chance. We were booked so couldn't move into another room.
Not clean at all.. can find bugs and horrible stay.
Business response:
Dear Siva, Thank you for taking the time to share feedback about your recent stay. We appreciate your feedback and apologize for not meeting your cleanliness and pest control expectations. We take these issues seriously and will work with our pest control provider and housekeeping department to prevent future problems. We strive to provide a comfortable and hygienic environment and hope to serve you better during your next stay with us. Thank you for your time and consideration.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Cleveland - Middleburg Heights
How is Extended Stay America - Cleveland - Middleburg Heights rated?
Extended Stay America - Cleveland - Middleburg Heights has a 3.4 star rating with 1,473 reviews.
When is Extended Stay America - Cleveland - Middleburg Heights open?
Extended Stay America - Cleveland - Middleburg Heights is open now. It will close tomorrow at 12:00 a.m.