Extended Stay America - Cleveland - Westlake

Anonymous 

on Expedia

9 years ago

Nothing to add Nothing to add, thank you. I have nothing to add, literally, nothing to add here. This is why I don't like completing these surveys. 

CHANDU 

on Expedia

9 years ago

The rooms are excellent and the service was really good. The only thing I didn't like is the breakfast. It is pick and go rather sit and eat. 

Deb 

on Expedia

9 years ago

stop over large room loved the full size fridge very comfortable 

Ricardo 

on Expedia

9 years ago

relaxation Nice & quite, enjoyed my stay very much. Only thing missing was a swimming pool. 

Howard 

on Expedia

9 years ago

business very comfortable and efficient 

Anonymous 

on Expedia

9 years ago

No hot water and toilet in disrepair No hot water in shower and I had to repair toilet for it to flush and it still took about 20 minutes to fill before you could re-flush 

Anonymous 

on Expedia

9 years ago

Basic but needs updating This was a very basic room with kitchenette. It was hard to rate the kitchen part as we only stayed one night and the cupboards were bare. I've never stayed at an extended stay facility that required you to contact the front desk for basic items - perhaps they are saving money not having to count / clean things that people don't use. To be honest, the place needs renovating and the bathroom wasn't as clean as I normally see at a hotel. They used to have an outdoor spa that had been closed / removed w... read more

Cris 

on Expedia

9 years ago

More run down We stayed at this Extended Stay 1 1/2 years ago & thought it was pretty nice. We especially liked the kitchen items that came with the room. We also liked the living room area. This time we had to go back downstairs to get the things in the kitchen things but they were available. The room just felt dirty for some reason. There was only 1 wastebasket in the room, in the bathroom, none in the kitchen. Apparently guests were stealing the items in the room. That's a shame. I really hope they do some upgrades. It''s... read more

Anonymous 

on Expedia

9 years ago

Great last minute stay for an out of town wedding. SUPER affordable, very clean and safe. The staff weren't very personable at check out/check in, but it wouldn't effect my decision to stay again! Great hotel for the cost.