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Extended Stay America - Cleveland - Westlake
- Hotels
- Westlake, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
30360 Clemens Rd., Westlake, OH, 44145, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Bad room cleaning Breakfast was minimal at best
Business response:
Thank you for bringing your experience to our attention. It is disheartening to read that your room was not as clean as it should have been and that our grab-and-go breakfast was not to your liking. Our staff have been addressed on double checking rooms to make sure they are suitable for guests to check in. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Nice clean hotel room. Very secure. Room was neat and clean. Very secure building. No one can enter hotel without a room key. Breakfast wasn't much of anything coffee/tea oatmeal packets and packaged granola bars and mini muffin. Should be more for breakfast.
Business response:
We appreciate you taking the time to write a review and for choosing to stay with us. I am pleased you favored the cleanliness of your room and the secure facilities of our hotel, but it is disappointing to read our grab-and-go breakfast did not meet your expectations. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Stay in Westlake The room was great for the price. It is advertised as having a continental breakfast but that was coffee, muffins, and granola bars. That is not my idea of continental breakfast.But again, the room was comfortable and clean.
Business response:
We appreciate you taking the time to write a review and for choosing to stay with us. I am more than pleased to see you were able to have a great experience with the clean, comfortable room provided for the affordable price you paid. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Westlake value...don't believe the low star rating We drove from Detroit to Cleveland for the Paul McCartney concert 8/17/16. We didn't want to pay top dollar for a hotel room downtown, and we'd stayed in Westlake before (at a different hotel, which was also quite nice) and found the Extended Stay on hotels.com for $85. We decided to give it a shot, and it was totally worth it. Very clean room, comfortable bed, blazing hot shower. I think they've remodeled recently, and were tearing the roof off as we checked in. The gentlem... read more
Business response:
Thank you for taking the time to write a review of your stay. I am thrilled you enjoyed your clean, comfortable room, and the shower all for the affordable price you paid. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
driving through this was the nicest hotel i have stayed in, for the price.
Frequently asked questions about Extended Stay America - Cleveland - Westlake
How is Extended Stay America - Cleveland - Westlake rated?
Extended Stay America - Cleveland - Westlake has a 4.1 star rating with 694 reviews.
When is Extended Stay America - Cleveland - Westlake open?
Extended Stay America - Cleveland - Westlake is open now. It will close tomorrow at 12:00 a.m.