Extended Stay America - Colorado Springs - West

Business response:

William, thank you for being our guest and for taking the time to review your experience at Extended Stay America. It is nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you once more for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are pleased if overall you enjoyed your stay. It would be an honor to have another opportunity to welcome you back for a perfect visit. Sincerely, Hotel Management 

Business response:

Lawrence, thank you for choosing to stay with us. We hope that overall you enjoyed your stay, and we are pleased you found our property well-maintained. We would love to have another opportunity to welcome you back for a flawless experience. Sincerely, Hotel Management 

Business response:

Doneice, thank you for the glowing review of Extended Stay America. It’s a pleasure to know you had a great stay with us, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Kathleen, thank you for choosing Extended Stay America. We are happy to know you had a pleasant stay with us and liked our location. Kindly note, to ensure the cleanliness of kitchenware, they are kept at the front desk and are delivered to your suite upon request. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

It was great to see you enjoyed everything about your time at Extended Stay America. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. Your kind rating is appreciated, and we look forward to hosting you again. Sincerely, Hotel Management 

Business response:

Benito, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

We value you as our guest, and we appreciate you for sparing some time to review our hotel. It was a pleasure to know you found our location convenient for your needs and that you had an overall comfortable stay. However, we are sorry for not meeting all of your expectations during this visit and do appreciate your understanding nature during this unprecedented time we are all going through. It was a pleasure serving you, and we hope the positive aspects of your visit will bring you back to us in the future. Sincerely, Hotel... read more

Business response:

Thank you so much for this awesome review. Making you happy makes us happy! We are glad that everything went well during your stay and that our courteous associates made for a memorable experience. Thank you for choosing Extended Stay America. We hope to have the opportunity to welcome you back for a future stay. Sincerely, Hotel Management