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Extended Stay America - Colorado Springs - West

4.4
  • Hotels
  • Colorado Springs, CO

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

5855 Corporate Dr., Colorado Springs, CO, 80919, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.41,183 reviews
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Doneice's profile image
Doneice 
4 years ago

THE STAY 

Business response:

Doneice, thank you for the glowing review of Extended Stay America. It’s a pleasure to know you had a great stay with us, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Kathleen's profile image
Kathleen 
4 years ago

ikes Peak Was a very convenient for family. Needed a freezer and fridge. Nothing extra special after that. No coffee maker in room until I asked for one. No coffee in lobby. Had to provide own. Covid Did have a nice view of Pikes Peak. 

Business response:

Kathleen, thank you for choosing Extended Stay America. We are happy to know you had a pleasant stay with us and liked our location. Kindly note, to ensure the cleanliness of kitchenware, they are kept at the front desk and are delivered to your suite upon request. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
4 years ago

Business response:

It was great to see you enjoyed everything about your time at Extended Stay America. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. Your kind rating is appreciated, and we look forward to hosting you again. Sincerely, Hotel Management 

Benito's profile image
Benito 
4 years ago

Business response:

Benito, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

C's profile image
4 years ago

Convenient and lovely location. Front desk girl was professional and very nice, but the manager came out to talk to me because I didn't want to give my personal work information out on a leisure visit. Also, had to go out and buy all of my plates, utensils and coffee/coffee cups (apparently due to COVID). Any savings because the place was a bit cheaper was lost and ended up paying more. 

Business response:

We value you as our guest, and we appreciate you for sparing some time to review our hotel. It was a pleasure to know you found our location convenient for your needs and that you had an overall comfortable stay. However, we are sorry for not meeting all of your expectations during this visit and do appreciate your understanding nature during this unprecedented time we are all going through. It was a pleasure serving you, and we hope the positive aspects of your visit will bring you back to us in the future. Sincerely, Hotel... read more

Nate's profile image
4 years ago

Work and relaxing Great place to stay and very friendly staff 

Business response:

Thank you so much for this awesome review. Making you happy makes us happy! We are glad that everything went well during your stay and that our courteous associates made for a memorable experience. Thank you for choosing Extended Stay America. We hope to have the opportunity to welcome you back for a future stay. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
4 years ago

Business response:

Thank you for selecting Extended Stay America and for your five-star rating. We are thrilled to know we met all your expectations and you had an excellent stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Candice's profile image
Candice 
4 years ago

Business response:

Candice, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
4 years ago

When I opened the door of the hotel's room it smelled like smoke I asked if I could please change the staff, I had the courage to say that I didn't smell smoke justifying that I was only going to stay one night, at the moment I didn't say anything to not spoil the tour with my family, but I think it is very unprofessional not to solve such a simple problem with a little education because nobody is forced to sleep in an unsatisfied hotel room and no matter how many nights, because after all the city is wonderful and I will sp... read more

Business response:

Thank you for sharing your thoughts about your stay with us. We are very sorry for the inconvenience you experienced, and we apologize for not being able to address this issue to your satisfaction while you were here. Your comments will be discussed with our team to make sure such mistakes do not happen again. We value your feedback and hope to have another chance to provide you with the outstanding hospitality you should have received this visit. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Colorado Springs - West

How is Extended Stay America - Colorado Springs - West rated?

Extended Stay America - Colorado Springs - West has a 4.4 star rating with 1,183 reviews. 

When is Extended Stay America - Colorado Springs - West open?

Extended Stay America - Colorado Springs - West is open now. It will close tomorrow at 12:00 a.m.