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Extended Stay America - Colorado Springs - West
- Hotels
- Colorado Springs, CO
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5855 Corporate Dr., Colorado Springs, CO, 80919, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My room my stage my opinion My say here is continual I enjoy the staff there very considerate and intentive the rooms are nice cozy spacious and clean
Business response:
I want to thank you for taking the time to post a review of your stay. It is great to see you valued the coziness of your rooms and how attentive our staff is. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Great hotel… I was very hesitant to book the Extended-Stay in Colorado Springs, due to the not so favorable reviews. However, I was extremely pleased with the over all experience. The room was big, fairly clean and has everything you need for a longer stay. The staff was absolutely EXCELLENT. Of course, they will not make up your room every day, because that's how they do it at the Extended-Stay. However, after asking, they emptied every day my trash and made sure I had plenty of clean towels. Due to my disability, the very ... read more
Business response:
We appreciate you taking the time to share your experience. I am pleased to see that you had an excellent experience at our hotel. It is great to read you received memorable customer service from our staff. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Nice hotel, comfortable and convenient. Check in was easy, staff was friendly, the room was clean and comfortable. I really couldn't ask for more for the price. The "grab n go" breakfast was just granola bars, muffins and coffees, but the coffee was hot and it was nice to have available. I would stay here again.
Business response:
Thank you for sharing your experience with us. It is pleasing to see you found value in our affordable rates, friendly staff, and convenient location. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Very basic accomidations. The room was ok. It appeared house keeping would only replace linens used instead of occasionally refreshing unused linens. I did find hairs on some of the "clean" linens. Also there was no toilet paper in the bathroom and when I tried to call the front desk there was no answer on the phone. The hvac system needs work. I turned the temp down to 66° and the fan on constant. The temp never got that low. Normally I set it at 70° but the room was hot when the thermostat read 70, which is why I turned it... read more
Business response:
Your review for our hotel was recently brought to my attention. The situation you described regarding the linens, phone and air conditioner is truly regrettable. We are very sorry for your experience. To ensure that a situation like yours doesn't happen again, my team is actively inspecting linen to make sure the inventory is rotated and making sure the telephone is answered in less than four rings. Thank you very much for bringing this to our attention. If you have any additional feedback, we would like to hear it. It would... read more
Good choice for North Colorado Springs. Friendly staff. Well kept property. Reasonable price.
Business response:
The team and I appreciate your kind remarks about your experience. I'm glad my staff was able to properly welcome you and that you were able to have an excellent stay for an affordable price. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Overpriced for what you get. We stayed here because after days of camping and hiking, we wanted a warm and comfy night in a clean soft bed, and this was one of the last rooms in the city. At check-in, they didn't have our reservation on file from Expedia due to some down-time their program had experienced 3 hours earlier in the day. Luckily they had held 3 rooms due to this outage, so after about 45 minutes of waiting for them to call Expedia so they would be reimbursed appropriately, we were finally let into a room. For $13... read more
Frequently asked questions about Extended Stay America - Colorado Springs - West
How is Extended Stay America - Colorado Springs - West rated?
Extended Stay America - Colorado Springs - West has a 4.4 star rating with 1,183 reviews.
When is Extended Stay America - Colorado Springs - West open?
Extended Stay America - Colorado Springs - West is open now. It will close tomorrow at 12:00 a.m.