Extended Stay America - Colorado Springs - West

Kayla 

on Expedia

a year ago

The staff at check in were very polite, but incredibly slow. Once I got to my room, there was an overwhelming urine odor. The bathtub was covered in hair and debris, as were the towels. 

Lisa 

on Expedia

a year ago

It was fine for a night. There weren’t too many extras but I wasn’t looking for them. Great price service ratio. 

Damien 

on Expedia

a year ago

4 night stay -- pleasing Our visit was overall satisfying. The good-- The hotel was clean and welcoming, Oscar who checked us in was very sweet. Our room was clean, the heat and a/c worked beautifully, water pressure was good, and the hot water was fantastic! Using our room keys we were able to get in side doors so we didn't need to enter and exit the front doors everytime. The bad, but not terrible-- Housekeeping is only bi wrekly or upon request. If you want to use the stove top or utensils you need to get them from the fr... read more

Daphane 

on Expedia

a year ago

Room was clean and bed was comfortable. Bathroom vent needs to be cleaned. 

Nathaly M. 

on Expedia

a year ago

After 12 hours of driving, it is a nice place to take a shower, relax, and spend the night. The room even had a small kitchen, perfect for anyone staying for a longer period of time. Oscar attended us at the front desk during check in and he was wonderful, giving us all the information we needed and even joking with us, which helped us get distracted from the long trip we had had and the one that still awaited the next day. 

Diana 

on Expedia

a year ago

Kitchen was not stocked. Felt rushed at checking. 

Angela George 

on Expedia

a year ago

Not what I was expecting The room had a very stale odor and smelled like a stinky trashcan was left on the room. It hit you every time you open the door. The coffee maker had to be cleaned by me. The toilet paper was way too thin and suer rough. The bed was way too hard woth very little padding. The curtain rod was brokenand held together with two color-coded paper clips that kept coming apart.