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Extended Stay America - Colorado Springs - West
- Hotels
- Colorado Springs, CO
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5855 Corporate Dr., Colorado Springs, CO, 80919, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
SL
Quiet but dirty bathroom. Quiet, overall clean common areas. Room was clean until I entered the bathroom. There was hair in sink and bathtub had hair and a ring around it. Definitely had not been cleaned when the last person moved out. Overall there was a nice walking trail across the way with a creek that was a nice surprise to walk my dog. Morning Coffee bar with Packaged Muffins and Protein Bars.
Business response:
Dear Ren, Thank you for being our guest and your wonderful feedback! Every team member here at Extended Stay America works hard to deliver a great guest experience, so we apologize for the cleanliness in the bathroom and the breakfast did not meet your expectation. We are glad you like your overall stay with the walking trail across the way with a creek to walk your dog. We hope you will visit again the next time you are in the city.Sincerely,Hotel Management
Great staff here.
Couldn’t turn on the heater due to it smelling like fire.
Business response:
Dear Jay, Thank you for sharing your experience. We are disappointed you had issues with the heater in your room. Our goal is always to provide a comfortable experience; therefore, we apologize this was not your experience. Thank you for bringing this to our attention; we will address this accordingly and look forward to you revisiting us. Safe Travels.Sincerely,Hotel Management
I've stayed here before and liked the property. It's very convenient, right off of I25, and it's in a quiet little alcove that seems very clean and safe. I didn't care for their "breakfast" options and would have preferred to cook in my room.
Business response:
Dear Jerah, Thank you for the great rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. We love offering something for every traveler with our exceptional service and amenities. It was our pleasure serving you at Extended Stay America, and we hope to see you again soon. Sincerely,Hotel Management
These folks bent over backwards to do things for me. I had only to ask and it happened.
Breakfast was coffee and a muffin ! Trash area wasn’t picked up , rooms smelled stale . Parking lot wasn’t cleared of snow and ice in areas .
Business response:
Dear Terry, It was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way. We can assure you that what you experienced is not acceptable by our standards, and we will be taking the proper action as we are committed to providing every guest with a wonderful experience. Thank you again for your candid feedback as this helps us to improve the experience for future guests. We truly appreciate your feedback.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Colorado Springs - West
How is Extended Stay America - Colorado Springs - West rated?
Extended Stay America - Colorado Springs - West has a 4.4 star rating with 1,285 reviews.
When is Extended Stay America - Colorado Springs - West open?
Extended Stay America - Colorado Springs - West is open now. It will close tomorrow at 12:00 a.m.