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Extended Stay America - Colorado Springs - West
- Hotels
- Colorado Springs, CO
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5855 Corporate Dr., Colorado Springs, CO, 80919, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Breakfast was coffee and a muffin ! Trash area wasn’t picked up , rooms smelled stale . Parking lot wasn’t cleared of snow and ice in areas .
Business response:
Dear Terry, It was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way. We can assure you that what you experienced is not acceptable by our standards, and we will be taking the proper action as we are committed to providing every guest with a wonderful experience. Thank you again for your candid feedback as this helps us to improve the experience for future guests. We truly appreciate your feedback.Sincerely,Hotel Management
Property has easy access from I-25 and northwest Colorado Springs area. It is located close to hiking trail. We appreciate that our room was quiet and clean. Front stuff was also very helpful.
Ease of check in and service was great, I didn't like to walk to the stores to get food,
Business response:
Dear Richard, thank you for being our guest and sharing your experience with fellow travelers. We are glad everything went well with your check-in and that you enjoyed most of your stay. Our staff works hard to ensure each guest has a great experience, so we appreciate your kind words regarding the service they provided during your visit. We apologize for any inconvenience you may have faced. Thanks again for taking the time to tell us about your stay. We hope to welcome you back to Extended Stay America soon!Sincerely,Hotel... read more
Awesome
We had a great day and it was very accommodating for my husband who is in a wheelchair as he is a double above the knee amputee. The only thing we noted was that the bench for the shower could’ve been a little longer so that he could have slid over onto it easier and reaching the shower hose was a distance from the person on the bench. Other than that everything was great. Oscar at the front desk was wonderful.
Business response:
Dear Sam, thank you for choosing Extended Stay America for your recent accommodations and for sharing your recent experience with fellow travelers. It is always wonderful to know how much our guests enjoy our efforts. We are very fortunate to have such thoughtful and exceptional team members as Oscar; we'll be sure to share your kind words with him and our entire team. We have taken note of your concern, and we will look into it. It was a pleasure hosting you, and we do hope to see you again soon. Sincerely,Hotel Management
Great stay with some improvements that can be made It was a great stay. Maybe get some more pillows would be nice. Kitchen is great but had to ask the front desk for pot/pans. No dish soap. Breakfast was ok. Also need the coffee maker in the room. Little inconvenience for sure.
Frequently asked questions about Extended Stay America - Colorado Springs - West
How is Extended Stay America - Colorado Springs - West rated?
Extended Stay America - Colorado Springs - West has a 4.4 star rating with 1,183 reviews.
When is Extended Stay America - Colorado Springs - West open?
Extended Stay America - Colorado Springs - West is open now. It will close tomorrow at 12:00 a.m.