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Extended Stay America - Colorado Springs - West
- Hotels
- Colorado Springs, CO
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5855 Corporate Dr., Colorado Springs, CO, 80919, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We had a great day and it was very accommodating for my husband who is in a wheelchair as he is a double above the knee amputee. The only thing we noted was that the bench for the shower could’ve been a little longer so that he could have slid over onto it easier and reaching the shower hose was a distance from the person on the bench. Other than that everything was great. Oscar at the front desk was wonderful.
Business response:
Dear Sam, thank you for choosing Extended Stay America for your recent accommodations and for sharing your recent experience with fellow travelers. It is always wonderful to know how much our guests enjoy our efforts. We are very fortunate to have such thoughtful and exceptional team members as Oscar; we'll be sure to share your kind words with him and our entire team. We have taken note of your concern, and we will look into it. It was a pleasure hosting you, and we do hope to see you again soon. Sincerely,Hotel Management
Great stay with some improvements that can be made It was a great stay. Maybe get some more pillows would be nice. Kitchen is great but had to ask the front desk for pot/pans. No dish soap. Breakfast was ok. Also need the coffee maker in the room. Little inconvenience for sure.
Clean, convenient, staff care
Business response:
Dear Maritsa, it was our pleasure having you as our guest at Extended Stay America, and thank you for sharing your review with other travelers. It's great to read you enjoyed your stay and our facilities and service were to your satisfaction. We look forward to sharing your positive feedback with our team. Please revisit us the next time you are in the area. Sincerely, Hotel Management
Bed was hard and pillows are flat..... did not sleep well
Business response:
Dear Jimmy, thank you for sharing your experience about your recent stay. We are glad you loved most of the aspects of our hotel. However, we are disappointed you were not happy with the comfort of your bedding which impacted you getting a restful night's sleep. We value our guests and their recommendations and will share your comments with our concerned team members. Thank you for being our guest, and we would love the opportunity to welcome you back soon. Sincerely, Hotel Management
Staff was super friendly. Check-in and check-out was easy. However the room was not clean. There was a lot of dust on top of appliances including the TV. The informational placards had food drippings on them. You have to request dishes, utensils, pans. These were provided in a dirty condition. One window was falling out of the frame. Unsavory persons loitered in the parking lot, some for at least 8 hours before night fall. People were having fights in the parking lot. Also, the breakfast provided is not breakfast. They are a... read more
Business response:
Dear Miranda, thanks for staying with us and sharing your feedback. We apologize for all the inconvenience that caused your stay to be not so perfect. We have discussed your review with housekeeping and the maintenance team to make the necessary corrections immediately. Also, your comments about our grab-and-go breakfast are shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. We appreciate your constructive feedback and hope we have a future opportunity to restore ... read more
Highly recommended! Great hotel and location. Easy parking and freeway access. Very quite room. Nice condition. The only negative was no ice machine. I had to drive around the area for 40-45 minutes until I located a store that had ice.
Business response:
Dear George, thank you for choosing to stay at Extended Stay America during your recent visit to the city. We are delighted to read you had an enjoyable, comfortable stay, and our location close to freeway access was perfect for your needs. We receive many positive comments regarding our fully equipped kitchens with full-size refrigerators, including ice trays for your convenience. Therefore we do not have ice machines on our property, and we apologize for your disappointment. We appreciate you being our guest and look forwa... read more
Frequently asked questions about Extended Stay America - Colorado Springs - West
How is Extended Stay America - Colorado Springs - West rated?
Extended Stay America - Colorado Springs - West has a 4.4 star rating with 1,214 reviews.
When is Extended Stay America - Colorado Springs - West open?
Extended Stay America - Colorado Springs - West is open now. It will close tomorrow at 12:00 a.m.