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Extended Stay America - Columbia - Columbia Corporate Park
- Other
- Columbia, MD
About this business
Location details
8890 Stanford Blvd., Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This location is largely filled with families. There was the smell of smoke in the hallways and the heat was stifling. The room appeared to be clean but I could still see that there were old urine stains on the toilet rim (not cool) but I was exhausted and dealt with it myself. It had a kitchenette with dead roaches in it but we only needed it for 1 night. Overall, it was quiet and the staff was professional. The room also had a couch and lounge chair
Business response:
Dear Guest, Thank you for sharing your thoughts about your visit. We always value honest input, as it helps us continue improving the comfort and upkeep of our accommodations. It is nice knowing you found the surroundings peaceful and the staff professional. We will make sure our housekeeping and maintenance teams address the concerns you mentioned to ensure a more comfortable experience next time. We appreciate your time and hope you will consider giving us another opportunity to provide a better stay in the future. Sincere... read more
In the Rooms especially kitchen (stove) and toilet are old and yellow inside, they don’t work properly, I reported but maintenance didn’t do any different with them
Business response:
Dear Guest, Thank you for sharing your experience. We regret that the condition of the room and its amenities did not meet your expectations. Your comments have been shared with our maintenance team to ensure closer attention is given to proper upkeep and functionality. We appreciate you taking the time to bring this to our notice, as feedback like yours helps us focus on what needs improvement. We hope you will consider staying with us again so we can provide a more comfortable experience. Sincerely, Hotel Management
The breakfast is a grab-and-go coffee and muffins or a Nutra-Grain bar that the hotel provides. There are several areas nearby to purchase breakfast, lunch, or dinner.
Business response:
Dear Guest, Thank you for sharing your experience. Our complimentary grab-and-go breakfast is designed to provide a quick and convenient option for guests beginning their day. We are pleased that our central location allows easy access to nearby restaurants and cafes offering a variety of dining choices throughout the day. Your feedback is greatly appreciated, and we hope your visit overall was enjoyable and comfortable. We look forward to welcoming you back soon. Sincerely, Hotel Management
I’m really happy with my stay
The staff is always professional and considerate to the guest.
It was quiet
Pretty clean and comfortable living space. Staff were all great and friendly. Really helped sell the experience. Would stay here again!
Business response:
Dear Christine, We are so pleased to know you found your suite clean and comfortable, and it’s wonderful that our team’s friendliness made such a positive impact on your stay. Creating an inviting atmosphere where guests feel well cared for is always our goal, and your kind words mean a great deal to us. We’re delighted to know you plan to return, and we look forward to welcoming you back to Extended Stay America for another enjoyable visit. Sincerely, Hotel Management
The only problem is: the mattreses are TERRIBLE!!!! They're SO CHEAP, it's unbelievable! I bought a 3inch gel topper from Walmart and that helped. I'm slim and can't sleep on cheap mattesses. PLEASE GET better mattresses!!! Your are the WORST I've EVER seen anywhere. Other than that it was nice.
Business response:
Dear David, Thank you for sharing your feedback. We are glad that, overall, you had a pleasant stay and enjoyed the other aspects of your visit. We sincerely regret that the mattress did not meet your expectations and understand how important a comfortable bed is for a good night’s sleep. Your comments regarding the mattress have been shared with our team as we continually look for ways to improve guest comfort. We appreciate your input and hope to provide an even better experience on your next visit. Sincerely, Hotel Manage... read more
Frequently asked questions about Extended Stay America - Columbia - Columbia Corporate Park
How is Extended Stay America - Columbia - Columbia Corporate Park rated?
Extended Stay America - Columbia - Columbia Corporate Park has a 3 star rating with 2,396 reviews.
When is Extended Stay America - Columbia - Columbia Corporate Park open?
Extended Stay America - Columbia - Columbia Corporate Park is open now. It will close tomorrow at 12:00 a.m.