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Extended Stay America - Columbia - Columbia Corporate Park
- Other
- Columbia, MD
About this business
Location details
8890 Stanford Blvd., Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Employees were courteous. Their "breakfast" is anything but. A muffin and cup of coffee is all they have. Room was ok but bathroom light was pretty dim. I would stay here again if by myself but would not bring my family here.
Business response:
Dear Guest, Thank you for your kind words about our team’s hospitality. We regret that the breakfast offering and bathroom lighting did not fully meet your expectations. Your feedback is valuable as it helps identify opportunities for improvement. We appreciate your willingness to stay again and hope to provide an even better experience should you return in the future. Your comfort and satisfaction remain important to us, and we look forward to welcoming you back under more favorable circumstances. Sincerely, Hotel Managemen... read more
Great
The pull out sofa
Business response:
Dear Guest, Thank you for taking the time to share your experience. We aim to provide a comfortable and enjoyable environment for every guest, and we’re sorry to hear that part of your setup fell short of what you had hoped for. Feedback like yours is appreciated; it helps us better understand where to improve. We truly value your visit and hope to have another opportunity to make your next stay more enjoyable. Sincerely, Hotel Management
Customer service was great! Our room was musty smelling, someone else’s trash was under our sink. We didn’t discover the trash until the following day. The toilet also was clogged. I wouldn’t stay again, but the customer service was great. The gentleman that helped us did everything in his power to get us in a room as quickly as possible (it was 2AM).
Business response:
Dear Guest, We sincerely appreciate your acknowledging our team's exceptional service, particularly during your late arrival. Please accept our apologies for the cleanliness and maintenance issues you encountered - this falls short of our usual standards. Your feedback about the room's condition has been shared with our housekeeping and maintenance teams to prevent future occurrences. While we regret these shortcomings affected your overall experience, we are grateful for your recognition of our staff's efforts to accommodat... read more
It’s clean and smells good
Business response:
Dear Guest, We’re glad you noticed how fresh and well-kept everything felt during your stay! Creating a welcoming atmosphere is something we take seriously at Extended Stay America, and it’s always rewarding to hear when that effort stands out. Thank you for sharing your thoughts. We value your feedback and look forward to making your next visit more comfortable and enjoyable. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbia - Columbia Corporate Park
How is Extended Stay America - Columbia - Columbia Corporate Park rated?
Extended Stay America - Columbia - Columbia Corporate Park has a 3 star rating with 2,396 reviews.
When is Extended Stay America - Columbia - Columbia Corporate Park open?
Extended Stay America - Columbia - Columbia Corporate Park is open now. It will close tomorrow at 12:00 a.m.