Extended Stay America - Columbia - Columbia Corporate Park

Business response:

Thank you for the great review of your stay at Extended Stay America! We are glad you loved our spotless property and friendly staff. We strive daily to please our guests, and your feedback tells us we are meeting those goals. We hope to see you the next time you are in the area. Sincerely, Hotel Management 

Business response:

Kaylee, thank you for showering your love by reviewing your visits to Extended Stay America, a five-star, and rewarding us with your loyalty. A comfortable room always makes for a relaxing stay, and we are delighted to know you have always enjoyed the comfort of your rooms too. Thank you so much for your generous rating, and we look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Eric, thank you for being our guest at Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We look forward to sharing your kind comments with them. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management 

Business response:

Thank you for evaluating your stay at our hotel. Although your rating suggests you had an overall satisfactory stay, we are sorry for the dissatisfaction you had with our breakfast offerings. Your concern about the breakfast specifics will help our Brand Leaders to improve our product offerings. We hope to have an opportunity to host you in the near future. Sincerely, Hotel Management