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Extended Stay America - Columbia - Columbia Corporate Park
- Other
- Columbia, MD
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8890 Stanford Blvd., Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Location is great. Staff is never at the desk. You have to yell out to get them to come out from the back room. Also, the free breakfast is lousy!!!
Business response:
Barney, thank you for choosing to stay with us at Extended Stay America. We’re happy to know our location was ideal for you, but we’re sorry for the inconvenience you had at the front desk and for not meeting your expectations with our grab-and-go breakfast. We have shared your feedback with the concerned departments in order to improve our service and facilities. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Business response:
Thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Average. Nothing great but it works The check in was supposed to be at 3pm and other guests were checked in at that time. Our room was not ready until after 4pm and I was told it was because I booked through hotels.com. The room was spacious but it was not clean. There was still trash left from previous guests and the shower had hair. The staff was friendly
Business response:
We cannot apologize enough for the service issue you encountered here. Your comments have been shared with the concerned team to be sure we meet the high standards you expect from our brand every single stay. We are committed to making sure we don't repeat what you experienced. Please give us another opportunity to provide you with a better experience on your next stay. Sincerely, Hotel Management
Breakfast was awful. Coffee with grinds, bags of oatmeal and a couple of granola bars
Business response:
Thank you for sharing your feedback. We are sorry our grab-and-go breakfast was not up to your expectations. Your feedback will be shared with our Brand Leaders to improve our future offerings. We hope you will return so we can make it up to you. Sincerely, Hotel Management
This hotel is exactly what you would expect from the Extended Stay. It is nicely maintained, close to everything, spacious rooms. We will stay again when in the area. There is also a good restaurant right next to it (a few steps)
Business response:
Julia, we appreciate you taking the time to review your experience at Extended Stay America. It feels good to know you enjoyed the spaciousness of your well-maintained room and that you had a great stay with us. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
Business response:
Gena, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
We were upgraded due to booking complications with expedia.com at no additional charge. The upgraded room was great and had a kitchen but no glasses silverware or plates. Thank goodness we ordered carry out . Other than that it was comfy quiet and easy to check in and out. Great staff also
Business response:
Michelle, thank you for reviewing the Extended Stay America. We are happy to know you liked our comfortable accommodation as well as our courteous associates. However, we are sorry you were disappointed with our in-room amenities. Kitchenware for your suite is available and kept at the front desk to ensure cleanliness, and our team gladly delivers these items upon request. We appreciate your business and hope to see you on your next visit to our area. Sincerely, Hotel Management
Business response:
Halem, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Business response:
Many thanks for posting your gracious rating about Extended Stay America. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was great to have you here, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbia - Columbia Corporate Park
How is Extended Stay America - Columbia - Columbia Corporate Park rated?
Extended Stay America - Columbia - Columbia Corporate Park has a 4.3 star rating with 1,168 reviews.
When is Extended Stay America - Columbia - Columbia Corporate Park open?
Extended Stay America - Columbia - Columbia Corporate Park is open now. It will close tomorrow at 12:00 a.m.