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Extended Stay America - Columbia - Columbia Corporate Park
- Other
- Columbia, MD
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8890 Stanford Blvd., Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Leaves More to Be Desired The room refrigerator sounds every hour and consistently interrupted my sleep because the sound was similar to that of a bomb going off. The breakfast is not desirable; it consists of runny oatmeal and lacks juice or water options for those who do not drink coffee. The facility also lacks a business center and front desk staff are not permitted to print documents for guests.
Business response:
John, thank you for being our guest. We are sorry our location, as well as our grab-and-go breakfast, were not to your expectations. Your feedback will be shared with our brand leaders to determine new breakfast offerings. Also, we are sorry for the noise issue you had due to the refrigerator in your room. We have alerted our maintenance team about it, and they are fixing it immediately. We hope you will return so we can make it up to you. Sincerely, Hotel Management
At times hallways had the scent of marijuana on all floors. Staff aren’t the most cheery but do their jobs efficiently. Interior of the hotel isn’t the most inviting. Poorly lit and the elevators are humid. Appliances in the room kitchens seemed very outdated. Microwave didn’t work but constantly shone a bright light, had to cover it with a towel from the outside. But otherwise comfortable. Given the type of hotel, it also has some eclectic clientele to say the least. Though it was average hotel experience I probably wouldn’... read more
Business response:
Thank you for sharing your comments. Although you had an overall pleasant visit, we are sorry for the issues you encountered and regret the inconvenience caused. We have made a note of your feedback and have shared it with the appropriate team so that we can improve our service and facilities going forward. Please visit us again in the future so that we can provide you with a much better stay. Sincerely, Hotel Management
Had to wait 25 minutes to check in, no extra pillows or blankets. Advertised free breakfast but only had coffee and granola bars available.
Business response:
Decena, thank you for being our guest. We're sorry for the inconvenience you had at the time of check-in and for not meeting your expectations with our grab-and-go breakfast. Please be assured that we have discussed your feedback with our front desk team to be more diligent with our efforts moving forward. We have also made a note of your feedback regarding our as we plan any changes to our breakfast selections. We hope to have the chance to make it up to you on a future visit. Sincerely, Hotel Management
Room was mostly clean, but there were several broken things and things that are missing. The breakfast is basically coffee, muffins and instant oatmeal. Don't expect anything else. Not really worth what I paid for it.
Business response:
Thank you for posting a review of your stay. We're sorry for the inconvenience you had in your room and for not meeting your expectations with our grab-and-go breakfast. Please be assured that we have alerted our maintenance staff to your concerns, and we will be more proactive in replacing items that are beginning to show wear. We will also share your feedback with our Brand Leaders so they can use it while planning new breakfast offerings. We hope you will give us a chance to provide you with the exceptional stay you deser... read more
“Free WiFi” is a bit deceptive. The free WiFi they offer is useless. When you sign in you are given the option to upgrade to paid WiFi, which was I believe 5.99 a day. (There were other options too.) I wouldn’t have minded paying if they hadn’t advertised the “free” part. The breakfast is also a joke. When we came downstairs at 7 (breakfast started at 6 or 6:30), there was only coffee, tea bags, packets of instant oatmeal and some cereal bars. No juice/milk/yogurt/pastries. After a while an employee came out and tossed half ... read more
Business response:
Thank you for evaluating your stay. Although you liked our room, we are sorry for the issues you encountered and regret the disappointment you had with our breakfast offerings. Your concern will be shared with our brand leaders to determine new breakfast choices. Also, our service provider has been made aware of the problem and we are working to ensure we have the proper connectivity throughout the hotel. We hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbia - Columbia Corporate Park
How is Extended Stay America - Columbia - Columbia Corporate Park rated?
Extended Stay America - Columbia - Columbia Corporate Park has a 4.3 star rating with 1,236 reviews.
When is Extended Stay America - Columbia - Columbia Corporate Park open?
Extended Stay America - Columbia - Columbia Corporate Park is open now. It will close tomorrow at 12:00 a.m.