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Extended Stay America - Columbia - Columbia Parkway
- Hotels
- Columbia, MD
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8870 Columbia 100 Pkwy., Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
in all good locatin, comfert
Business response:
Thank you so much for posting a review of our property. I’m so pleased to read that you had a great stay! I truly appreciate your kind comments regarding our convenient location and comfortable rooms. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
My only real complaint was there were no kitchen utensils, no pots and pans, no plates or silverware.
Comfortable and close by The room was clean and the beds comfortable. We had an issue with lighting but the manager handled it himself, immediately. Staff was very friendly and extraordinarilly helpful. No dishes, etc. In the kitchenette but they were available by asking the front desk. Room was by the back exit. Smoke smell in the hall drifted into the room, even with the door closed. Great location. Great parking. Walk to local dining. Shopping within 2 miles. I'd stay here again.
Business response:
Thank you for taking the time to write a review of your stay. We appreciate you letting us know about the smoke odors you experienced. I will be sure to share your feedback with our housekeeping staff. We are sorry for this issue, but are glad to read that you had a comfortable stay overall. I'm so pleased to hear that our staff provided you with exceptional customer service and that our location was convenient for your needs. Thank you again for your review. We look forward to seeing you in the future, should your travels b... read more
Staff at the front desk was very rude and you guys need to make it more clear that paying with cash requires a 100 deposit at check in
Business response:
Thank you for taking the time to write a review of your stay. I sincerely apologize for the lack of customer service that was provided to you. I met with the staff, and we will take the appropriate corrective measures to ensure that this type of issue is not repeated. I will also retrain our front desk staff on our check-in procedures. Thank you very much for providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Job well done keep up the good Great and enjoyed the area. Lots of things to do.
Close to the city centre and direct to the Airport Nice environment and wonderful staff.peaceful environment with necessary amenities provided in my room. I am coming back with my family .
The hotel desk staff member on check-in refused to honor my tax exempt status even when I showed documentation, and her story kept changing as to why she couldn't do it. I am still waiting to hear from the hotel manager who promised they would refund the state tax that I shouldn't have paid in the first place. I'm sure the hotel is fine for the standard stay with no complications, but for me, it was a bad choice.
Frequently asked questions about Extended Stay America - Columbia - Columbia Parkway
How is Extended Stay America - Columbia - Columbia Parkway rated?
Extended Stay America - Columbia - Columbia Parkway has a 4.2 star rating with 1,214 reviews.
When is Extended Stay America - Columbia - Columbia Parkway open?
Extended Stay America - Columbia - Columbia Parkway is open now. It will close tomorrow at 12:00 a.m.