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Extended Stay America - Columbia - Columbia Parkway
- Hotels
- Columbia, MD
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8870 Columbia 100 Pkwy., Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
A night to remember...not in a good way. The layout of the room was awkward. Electrical outlets placed in strange areas. The cleaning person left a scrubber sponge on the tub ( at least they cleaned right???) we asked for additional pillows, never received them The room door didn't close on its own, you always had to pull it shut before leaving. There was an incident with a woman our floor, she yelled an screamed for about 30 minutes, other hotel guests complained directly to the woman, she continued to yell at them. The pol... read more
Good for the price Stayed here a few times and it's been good both times.
Business response:
Thank you for taking the time to share your experience. I am glad to see you enjoyed your stay at our hotel multiple times and that our affordable rates are beneficial. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
clean and good neighborhood hotel Room was clean, free wifi worked at reasonable speed. Good surroundings for a walk to inspire!
Just ok The room was a bit dated I booked through Expedia so for the price it was fine. I wouldn't book directly through the hotel Bc it's over priced and for a mediocre room I would never pay 100+ dollars. The place was quite good enough to rest my head. The appliances were super old but I wasn't cooking anyway so it didn't bother me much. You can tell it's a old hotel. I suggest showering with flip flops on though and squat over the toilet if you're a woman...the staff was great. Overall 2.5 to 3 stars. Only good for last ... read more
Was close in proximity to treatment. Would stay here in future
Business response:
Thank you for your review and for choosing our hotel. We do take pride in catering to our guests’ needs the best way we can. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.
Relaxing hotel near many amenities Enjoyed my stay, it was very relaxing ; only incident was once in the morning someone kept slamming their door awakening me.
Business response:
Hi Dorothy I just want to use this opportunity to thank you for your great review. We do take pride in catering to our guests’ needs the best way we can. I am sorry your sleep was disturbed by door slamming. We look forward to continue providing you with our services.
Room had not been clean from last tenet. No working electricity in room. Replacement room was smaller and less comfortable than original room. Nothing offered as compensation for issues.
Business response:
Dear Guest Thank you very much for taking the time to review our property. Your input, and the feedback from all of our guests is vitally important to us to ensure we always meet our guests expectations upon arrival. We are very sorry for the unfortunate circumstances of being checked into a dirty room. I would like to assure you that we take this very seriously and as such take the necessary precautionary steps to ensure that this do not occur again. Thank you for staying with us and we hope to have an opportunity to sho... read more
Clean and comfortable Check-in was efficient and friendly. Our stay was short, so we didn't take advantage of the shopping. The room was clean and comfortable. The complementary breakfast was awful--small selection, poor quality. The shower in the room didn't work AT ALL--couldn't turn it on. We reported to one desk clerk who basically shrugged. We told the manager on the way out and she was upset that we didn't tell her in time for her to do something about it.
Business response:
Hi Joan Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I am sorry your shower malfunctioned during your stay and the negative feedback from our staff member. I can assured you that your concerns will be addressed. Our main priority is to provide exceptional customer service and be able to offer a very well-maintained and comfortable atmosphere. It would be such a pleasure to personally welcome you back ... read more
Frequently asked questions about Extended Stay America - Columbia - Columbia Parkway
How is Extended Stay America - Columbia - Columbia Parkway rated?
Extended Stay America - Columbia - Columbia Parkway has a 4.2 star rating with 1,214 reviews.
When is Extended Stay America - Columbia - Columbia Parkway open?
Extended Stay America - Columbia - Columbia Parkway is open now. It will close tomorrow at 12:00 a.m.