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Extended Stay America - Columbia - Laurel - Ft. Meade
- Hotels
- Jessup, MD
About this business
Extended Stay America Hotel Columbia - Laurel - Ft. Meade is located at 8550 Washington Blvd, Jessup, MD. This business specializes in Hotels & Motels and Other Lodging.
Location details
8550 Washington Blvd., Jessup, MD, 20794, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Off to a bad start; then okay. We were initially given a room that should have been out of service - missing essential furniture, non-working light fixture by bed, blood stains on pillow, and all pillows missing pillow cases, phone service to desk broken. The receptionist was very helpful and got us a serviceable room in exchange, so props to her, but having to change rooms was a drag. The rest of our stay was good.
Business response:
Dear George, We sincerely apologize for the inconvenience you experienced during the initial part of your stay. It is disheartening to hear about the issues you encountered in the first room. We appreciate your patience and understanding as we worked to address the situation promptly. We are pleased to hear that our receptionist was able to assist you in securing a more comfortable room, and we hope the remainder of your stay met your expectations. Please know that we value your feedback, and we will use it to improve our se... read more
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Business response:
Dear Byron, Thank you for your fabulous rating and for letting us know your stay at Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future.Sincerely,Hotel Management
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Business response:
Dear Byron, Thank you for choosing us and for rating your experience. We regret if we missed any opportunities to provide you with a perfect stay. We hope you will give us another chance to prove that we are committed to providing an exceptional visit to each of our guests.Sincerely,Hotel Management
The property itself was ok but the rooms could use some updating. I like the fact that it was close to eating places. The staff was very friendly. However, I did not feel very safe.
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Business response:
Dear Byron, We are happy you chose Extended Stay America for your recent visit to Columbia. It was our pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Sincerely,Hotel Management
The stay was well!
Frequently asked questions about Extended Stay America - Columbia - Laurel - Ft. Meade
How is Extended Stay America - Columbia - Laurel - Ft. Meade rated?
Extended Stay America - Columbia - Laurel - Ft. Meade has a 4.2 star rating with 626 reviews.
When is Extended Stay America - Columbia - Laurel - Ft. Meade open?
Extended Stay America - Columbia - Laurel - Ft. Meade is open now. It will close tomorrow at 12:00 a.m.