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Extended Stay America - Columbia - Laurel - Ft. Meade
- Hotels
- Jessup, MD
About this business
Extended Stay America Hotel Columbia - Laurel - Ft. Meade is located at 8550 Washington Blvd, Jessup, MD. This business specializes in Hotels & Motels and Other Lodging.
Location details
8550 Washington Blvd., Jessup, MD, 20794, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great stay Really enjoyed stay. Staff friendly and helpfull. Had everything I needed onsite. Location was great, nice restaurants just a walk away.
Business response:
DeAndre, thank you for the positive review and for taking the time to recognize our hotel. We are delighted to know our location worked well for you and how much you enjoyed the excellent service provided by our staff. Thank you for being our guest. We look forward to welcoming you back to Extended Stay America! Sincerely, Hotel Management
The room wasn't clean, lack of staffing that made the room not clean along with roaches.
Business response:
Thank you for your honest comments about your stay with us.We sincerely apologize for the housekeeping issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process, and for thatwe sincerely apologize.We areworking with our Housekeeping team to reiterate the importance of our daily checklists to make sure this isn't repeated. We hope you will give us another opportunity to provide a better ex... read more
Bugs on the floor, ants on the windows, bed, pillows were major concern. No breakfast other than coffee and granola bars. No ice machine.
Business response:
Thank you for sharing the specifics of your stay with us. We are glad you had a pleasant stay overall. However, we apologize for the issues you had with your room. We will share your comments with our pest control provider and make sure we prevent such reoccurrences. We hope you will give us a chance to provide you with the hospitality you deserve on a future visit. Thank you again for your feedback. Sincerely, Hotel Management
Standard ESA quality, except old refrigerator and rusty electric oven
Kitchen inside, c
Business response:
Thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Extended stay review We enjoyed our stay the room was clean and comfy I did my checks and there was nothing to complain about. Staff was kind and friendly. When we go back to visit our daughter we will stay at same hotel
Regular Todo iba bien hasta que me encontré con una cucaracha. Eso me decepcionó mucho
Business response:
Thank you for your feedback and for choosing to stay at our hotel. Please accept our apologies for the insects in your room. Our pest control provider has serviced our hotel, and we are working to ensure such issues do not happen in the future. We are sorry and hope you will consider staying with us again. Sincerely, Hotel Management
Our stay was fine. Unfortunately, there were some undesirable guests near us. I would stay there again, if necessary, but not for more than a night or 2. The area in general has gone downhill - not a safe place anymore. Staff was great and all things considered... I would give an overall rating of 7/10
Business response:
It's so nice to read your positive review of your recent stay. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments have been shared with the team, and they were very appreciative of your recognition. Thank you for being our guest, and we look forward to your next stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbia - Laurel - Ft. Meade
How is Extended Stay America - Columbia - Laurel - Ft. Meade rated?
Extended Stay America - Columbia - Laurel - Ft. Meade has a 4.2 star rating with 651 reviews.
When is Extended Stay America - Columbia - Laurel - Ft. Meade open?
Extended Stay America - Columbia - Laurel - Ft. Meade is open now. It will close tomorrow at 12:00 a.m.