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Extended Stay America - Columbia - Laurel - Ft. Meade
- Hotels
- Jessup, MD
About this business
Extended Stay America Hotel Columbia - Laurel - Ft. Meade is located at 8550 Washington Blvd, Jessup, MD. This business specializes in Hotels & Motels and Other Lodging.
Location details
8550 Washington Blvd., Jessup, MD, 20794, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Ss
Business response:
Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America Columbia - Laurel - Ft. Meade takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accomplished t... read more
Business response:
Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America Columbia - Laurel - Ft. Meade takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accomplished t... read more
Many upgraded since I last visited here. New flooring, fresh paint, and equipment. Outside grounds continued well kept. Since I travel with my dogs, the station for dog bags and waste disposal was greatly appreciated…just wish all guests with pets used this addition. The staff was very friendly and always “working”. The lobby was decorated for the holidays and festive. A great place to visit when you have family stationed on Fort
Mixed bag, but worth a shot. Extended Stay is a great concept, marred by poor quality control. Our stay was a mixed bag, but I'll try them again on the hope their quality control improves. The great concept is that every room has a full kitchen (minus conventional oven), so that if you're staying awhile and don't mind cooking a bit you can eat your own food - improving quality and saving a butt-load of money. Our problem was that the first room we were given was uninhabitable - missing a major furniture item, light out by th... read more
Business response:
Dear George, Thank you for reviewing your recent stay with us. We appreciate your compliments about where we are excelling and your comments regarding things we can improve. It is always lovely to receive positive remarks from our guests, but we are also grateful to learn from comments like yours. Your feedback is invaluable and allows us to address areas that could have made your stay more enjoyable. We hope you will consider giving our hotel another chance so we can leave you with a much better impression on your next visi... read more
Off to a bad start; then okay. We were initially given a room that should have been out of service - missing essential furniture, non-working light fixture by bed, blood stains on pillow, and all pillows missing pillow cases, phone service to desk broken. The receptionist was very helpful and got us a serviceable room in exchange, so props to her, but having to change rooms was a drag. The rest of our stay was good.
Business response:
Dear George, We sincerely apologize for the inconvenience you experienced during the initial part of your stay. It is disheartening to hear about the issues you encountered in the first room. We appreciate your patience and understanding as we worked to address the situation promptly. We are pleased to hear that our receptionist was able to assist you in securing a more comfortable room, and we hope the remainder of your stay met your expectations. Please know that we value your feedback, and we will use it to improve our se... read more
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Business response:
Dear Byron, Thank you for your fabulous rating and for letting us know your stay at Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future.Sincerely,Hotel Management
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Business response:
Dear Byron, Thank you for choosing us and for rating your experience. We regret if we missed any opportunities to provide you with a perfect stay. We hope you will give us another chance to prove that we are committed to providing an exceptional visit to each of our guests.Sincerely,Hotel Management
The property itself was ok but the rooms could use some updating. I like the fact that it was close to eating places. The staff was very friendly. However, I did not feel very safe.
Frequently asked questions about Extended Stay America - Columbia - Laurel - Ft. Meade
How is Extended Stay America - Columbia - Laurel - Ft. Meade rated?
Extended Stay America - Columbia - Laurel - Ft. Meade has a 4.2 star rating with 692 reviews.
When is Extended Stay America - Columbia - Laurel - Ft. Meade open?
Extended Stay America - Columbia - Laurel - Ft. Meade is open now. It will close tomorrow at 12:00 a.m.