This profile has been claimed by the business owner or representative.
Extended Stay America - Columbia - Laurel - Ft. Meade
- Hotels
- Jessup, MD
About this business
Location details
8550 Washington Blvd., Jessup, MD, 20794, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Carolina and the guy at the front desk are so friendly. So is the manager. A very pleasant atmosphere.
Business response:
Roxanne, we are flattered by your generous review of Extended Stay America. It is very kind of you to recognize Carolina for their service. Comments like yours motivate us even more. We look forward to having you as our guest again whenever your travels bring you back to Columbia. Sincerely, Hotel Management
I loved everything. Look forward to going back to stay again. They made you feel at home
Business response:
Thank you for staying at Extended Stay America. It is a pleasure to know you loved everything we have to offer and that our well-kept property met all of your expectations for a perfect stay. Your review is appreciated, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management
I stayed in 210 on 4/12/19. Brittani/Brittany was a very big help. I needed an early check in and she was able to get me into a room at 9am. My only issue was the shower head was broken. Water was shooting out from the top of the shower head, soaking the my hair and the floor. Also the microwave wasn't clean. There was chocolate on the microwave plate, used tissue in the drawer of the bed side table and the lamp near the TV didn't work. Other than that the room was clean.
Business response:
Thank you for staying at our hotel. We are pleased to know you liked one of our associates and had a pleasant time with us. We are very sorry for the issues you experienced in your room and regret the inconvenience it caused. Rest assured, your feedback has been shared with the housekeeping and maintenance team to address these issues immediately. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
Be sure to call hotel before showing up Hotel was over booked, I have people walking in my room while I’m in there laying down. Saying the room was issued to them as well. That”s unexceptable.
Business response:
Valentine, thank you for your review. Please accept our apologies for the front desk service issue you encountered. We take pride in delivering superb service, so we apologize that we fell short. Your feedback has been shared with the appropriate staff members, and we are taking immediate steps to ensure our team is fully equipped to be more responsive. Thank you for your feedback, and we hope you will give us another chance to demonstrate the excellent service that should have been provided to you on this visit. Sincerely, ... read more
Frequently asked questions about Extended Stay America - Columbia - Laurel - Ft. Meade
How is Extended Stay America - Columbia - Laurel - Ft. Meade rated?
Extended Stay America - Columbia - Laurel - Ft. Meade has a 3.5 star rating with 1,199 reviews.
When is Extended Stay America - Columbia - Laurel - Ft. Meade open?
Extended Stay America - Columbia - Laurel - Ft. Meade is open now. It will close tomorrow at 12:00 a.m.