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Extended Stay America - Columbia - Laurel - Ft. Meade
- Hotels
- Jessup, MD
About this business
Location details
8550 Washington Blvd., Jessup, MD, 20794, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Wasn’t the best and wasn’t the worst The hotel was ok except when we checked in the room smelt strongly of curry. (The room had a kitchen in it). I turned on the fan to try and make it go away and it actually made it worse. I have a sensitive nose so it kept me up. The bathroom also wasn’t that clean (toilet). I’m not that high maintenance but I just want a clean room that didn’t smell. It was an expensive night because rooms were hard to find for the band that was playing in town (175 for one bed). The manager was nice when... read more
Business response:
Ryan, thank you for evaluating your visit. We are sorry for the odor issue you experienced in your room and the inconvenience it caused. Your comments have pinpointed where we need to make improvements. Nothing is more important than your total satisfaction, and we are sorry that we fell short during your stay. We are reviewing the situation as a training tool to improve our procedures and to ensure this does not happen again. Please accept our apologies, and we hope you will give us another chance to provide you with a bett... read more
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
Business response:
Thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was a great one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Ac wasnt properl working
Business response:
Sherman, thank you for sharing your experience. Please accept our apologies for the air conditioner not working properly and for the inconvenience this may have caused. Unfortunately, maintenance issues do arise from time to time, but once identified, we work as quickly as possible to get everything fully operational. We appreciate your feedback and hope you will choose to stay with us again. Sincerely, Hotel Management
Air Condoning worked great. Trash and butts on the ground by the back door. inside was clean and fresh.
Business response:
Thank you for evaluating your stay with us. We’re glad to know you were pleased with the AC in your room and that overall you had a pleasant experience with us. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management
Ok hotel close to Airport It’s an ok hotel with ok service and ok cleanliness. I just wanted a cheap hotel to relax in for my early flight the next day and it fit the bill. I knew it was bare minimum and I was ok with that. I would not want to stay more that a day or two. Although there is not much around it, if you go just a few miles you can find everything.
Business response:
Jeff, thank you for staying with us. We are glad you liked our convenient location and affordable rates. That being said, we are sorry if we missed meeting any of your expectations and regret the inconvenience caused. We hope you will choose us again on your next visit to the area. Sincerely, Hotel Management
Bathroom did not appear to be very clean (evidence of feces on toilet tank and on back of seat). Only an almost finished partial roll of toilet paper (no extra roll - had to go ask). Kitchen - but nothing in it (no utensils, no coffee pot, no anything). WiFi - although aware I could call the front desk for the info - why is it not provided when I check in?
Business response:
Please accept my sincere apology for the difficulties you encountered with your room. We appreciate you bringing these issues to my attention and assure you that corrective measures have been taken. Our team's first priority is making sure that every guest has a comfortable stay, and this time we really missed the mark. To ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. We truly regret the inconvenience it caus... read more
Nice hotel Everything is good but breakfast needs to improve .no enough breakfast varieties and less quantity too
Business response:
Thanks for making Extended Stay America a part of your travel plans. We are glad your stay with us was satisfactory. We have taken a note of your feedback in regard to our breakfast offerings as we plan any changes to our selections. It was a pleasure hosting you, and we look forward to serving you again soon. Sincerely, Hotel Management
Comfy and quite. Adequate and close to most amenities. Very happy with the price, except they should do better breakfasts.
Business response:
Thank you for choosing Extended Stay America. We are glad to know you loved our hotel amenities and that you found us to be a good value. Your concerns with regards to our grab-and-go breakfast have been shared with our Brand Leaders so they have knowledge of our guests' desires and assists them in determining new future offerings. Thanks again, and we look forward to seeing you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbia - Laurel - Ft. Meade
How is Extended Stay America - Columbia - Laurel - Ft. Meade rated?
Extended Stay America - Columbia - Laurel - Ft. Meade has a 3.5 star rating with 1,199 reviews.
When is Extended Stay America - Columbia - Laurel - Ft. Meade open?
Extended Stay America - Columbia - Laurel - Ft. Meade is open now. It will close tomorrow at 12:00 a.m.