Extended Stay America - Columbia - Laurel - Ft. Meade

Business response:

Thank you for being our guest at Extended Stay America. We are delighted to know you enjoyed your time with us and that our associates left you with a good impression of our hotel. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. It was a pleasure having you here, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Tabatha, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management 

Business response:

Richard, thank you for being our guest. We are glad to know that overall you had a pleasant stay. We appreciate your business and hope to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. Our goal is to make your visit as comfortable as possible and to assist you in any way, so we are glad we accomplished this while you were here. We appreciate your nice rating. Please come back and see us again soon. Sincerely, Hotel Management 

Business response:

Thank you for staying with us and taking the time to share your review. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management 

Business response:

Kathy, we appreciate you choosing our hotel and for providing your review. It was good seeing you were satisfied with our offerings and that you like our convenience of our location. That being said, we are sorry that we couldn't hit the mark of your expectations for a perfect stay. We hope the positive aspects of your stay will bring you both back to us. Sincerely, Hotel Management 

Business response:

Thank you for your candid evaluation. We strive to deliver a good experience to all our guests, so we are sorry that yours was not perfect and regret if any inconvenience caused. We truly hope you will consider giving us a second chance so we can provide a much better experience. Sincerely, Hotel Management 

Business response:

It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management 

Business response:

Thank you for your fantastic rating! We're pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, Hotel Management